CRM Application Administrator jobs in Greenville, MS

Are you seeking an exciting new opportunity? 

Here at Bolivar Medical Center, we value our employees and recognize their exceptional contributions to our patient’s health and wellness.  We offer a robust benefits package that will give you and your family the peace of mind you deserve.

-  Multiple offers to choose from which includes a PPO, HSA, FSA, Dental, Vision, Life Insurance, Supplemental Life, Short-term Disability, Long-term Disability, PTO, 401K, Perkspot (discount program), and Voluntary Benefits (legal, critical illness, accident insurance, permanent life insurance, hospital indemnity, auto insurance, home insurance, identity theft coverage, and pet insurance)

-  Quantum Health

-  Multi-facet wellness program

-  Employee Assistance Program

-  Telemedicine program

-  Education Assistance

-  Career Development

-  Employee Resource Groups (ERGs)

If you are qualified and want to be part of a dynamic team, we want to hear from you! Thank you and we look forward to hearing from you! Below is our job description and minimum requirements to apply.

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

·   In coordination with the Administrator/Chief Executive Officer, has responsibility for oversight of the following departments: Laboratory, Medical Staff Services, Rehab, Respiratory, Physician Recruitment, Radiology, and other departments from time to time as assigned by the CEO. Develops plans/strategies that optimize the functioning of said departments.

·   Oversees the development of standards of performance, determines areas of responsibility, assigns responsibility and accountability and delegates authority to the various managerial, supervisory, and professional members of the staff of the departments that are under direct oversight of this position.

·   Ensures the development and evaluation of performance improvement activities of each area of responsibility.

·   In coordination with the Administration, participates in the development of strategic plans, budgets, resource allocations, operational plans and policies of the hospital.

·   Promotes and maintains good interdepartmental and intradepartmental relationships by providing the highest level of services, management assistance and open communication.

·   Effective and appropriate communication, demonstrating customer service excellence through application of positive language principles, appropriate response and use of constructive problem-solving techniques which foster positive outcomes.

·   Ensures staff are knowledgeable of regulatory standards applicable to their departments and ensures these standards are met.

·   Assists with the development of the annual operating budgets for these departments; oversees the development of policies and procedures.

·   Interprets hospital policy for department managers.

·   Evaluates management staff on a regular basis according to prescribed guidelines.

·   Ensures all department{s) staff receives ongoing in-service education, on-the-job training, evaluations, and departmental meetings.

·   Assists all department managers in budgeting process, which includes operating and capital budget preparation and maintenance. The budget process is based on long range goals and forecasts of need and costs.

·   Participates in information management, performance improvement and infection prevention and control programs.

·   Evaluates patient/customer service satisfaction data to improve systems, processes, and outcomes.

·   Implements changes for improvement that focus on quality, patient/customer satisfaction and optimal financial performance.

·   Works in a collaborative manner with other departments of the hospital regarding service levels, services changes, and patient/customer service satisfaction.

·   Participates in Administrator 'on-call' rotation.

·   Keeps current with changes/advances in the healthcare area and in business through continuing education, conferences, professional societies, journals and networking.

·   Maintains communication with the medical staff; attends medical staff committee meetings including the Medical Executive Committee (MEC).

·   Ability to effectively present written and verbal information to top management, physicians, medical staff, public groups and BMC Board of Directors.

·   Prepares reports and analyses; makes appropriate recommendations, conclusions.

·   Assists in orientation and training of new staff/students as necessary.

·   Performs additional tasks as assigned by the Administrator/CEO.  

Education:

Master's Degree or equivalent in healthcare administration or related field required

Required Licenses:

N/A

Required Certifications:

N/A 

Required Skills:

·    Requirements will include successful completion of orientation checklist and skills/credentials/competency requirements of specific area of work.

·    Able to maintain a high awareness of teamwork.

·    Meticulous attention to detail with the ability to multi-task, while demonstrating proficient time management skills.

·    Able to respond to and cope with emergency situations professionally and calmly.

·    Focused, patient and calm, performing well under pressure in a stressful environment and able to take appropriate action.

·    Must be flexible, able to work as needed, independently on projects related to the administrative areas of responsibility.

·    Demonstrates excellent leadership qualities that are facilitative and collaborative.

·    Must possess knowledge of computer operations and proficiency in the use of word processing, email, electronic medical records, and other similar software as required.

·    Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.

·    Excellent written, verbal and communication skills.

·    Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security. Additional languages preferred.

Experience:

Relevant healthcare management experience required