CRM Application Administrator administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a CRM Application Administrator monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, CRM Application Administrator may require either the Salesforce Certified Administrator or Salesforce Certified Advanced Administrator certification. Typically reports to a manager or head of a unit/department. The CRM Application Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a CRM Application Administrator typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
The Application Administrator provides support for Purdue University's institutional repository, Elements, which tracks and reports on faculty activities such as research, teaching, and service. This includes becoming the subject-matter expert on system capabilities, maintenance of the application, monitoring and troubleshooting issues, and implementing new features and workflows to meet campus business needs. This position can be a fully remote or a hybrid schedule. Review of applications will begin after March 15th, 2024.
Working closely with program stakeholders, this individual will manage the technical functionality of Elements including:
All university employees are afforded a generous benefits package, https://www.purdue.edu/hr/benewell/index.php, including medical/dental/vision insurance, paid time off, and retirement contributions. As part of Purdue University’s expansive employee benefit package, the University is proud to offer its employees the opportunity to grow, learn, and advance by offering a tuition remission opportunity at both Purdue University and Purdue Global.
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