CRM Application Administrator jobs in Louisville, KY

Description

Introduction

Are you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision! We change the life of one to care for the lives of many. Jump-start your career as a CRM Administrator today with Galen College of Nursing.

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our students’ lives and you have the opportunity to make a difference. We are looking for a dedicated CRM Administrator to be a part of our team.

Job Summary and Qualifications

The CRM admin will work with the director of admissions and the Student Information System administrators to administer the Galen CRM system by providing technical knowledge and insight on system operations and developing best practices.

Position Responsibilities:

• Implement system changes to meet the changing needs of the college
• Implement and ensure integrations with other systems are operational
• Correct data issues as needed
• Manage user roles
• Train users on CRM operations
• Communicate with other departments to ensure students can access customer portal
• Provide support on CRM issues
• Create reports and assist data analysts
• Other duties as assigned

Position Requirements:

• Education: Associate’s degree; Bachelor’s degree in Information Technology or related field preferred.
• Required Skills:
• • Minimum 3 years experience working CRM administration
  • Experience with Dynamics 365 or similar CRMs a plus
  • Experience administrating enterprise applications
  • Must demonstrate ability to diagnose data and application issues
  • Excellent interpersonal and communication skills
  • Proficient in Microsoft Office Applications
• Special Skills
• • Knowledge of data modeling and simple data analysis an asset
  • Knowledge of data logic or programming languages will assist in completing essential duties
  • Knowledge of marketing and sales concepts
• Physical/Mental Demands & Work Environment: Must be able to sit for long periods of time. Must be available outside of normal business hours to address critical technical issues.
• Degree of Supervision: Minimal

Galen College Values:

Inclusivity: I foster an environment that provides opportunities for every individual to reach their full potential.

Character: I act with integrity and compassion in all I do.

Accountability: I own my role and accept responsibility for my actions.

Respect: I value every person as an individual with unique contributions worthy of consideration.

Excellence: I commit myself to the highest level of quality in everything I do.

At Galen College of Nursing, we offer a unique educational experience we call Pure Nursing. With a focus on nursing education, our knowledgeable and caring faculty and staff take a personal interest in helping our students achieve their goals. Galen is regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award Associate, Baccalaureate, and Masters Degrees. Our baccalaureate degree in nursing program is accredited by the Commission on Collegiate Nursing Education (CCNE), and the associate and master’s degree in nursing programs are accredited by the Accreditation Commission for Education in Nursing (ACEN). For complete information related to Galen’s accreditation status, please visit our website.

"Galen College of Nursing is a college focused on expanding access to quality nursing education. Our culture is at the forefront of everything we do. We offer a unique educational experience called Pure Nursing. With a focus on nursing education, our knowledgeable and caring faculty and staff take personal interest in helping our students achieve their goals. Galen is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award Associate, Baccalaureate, and Masters Degrees. Our baccalaureate degree in nursing program is accredited by the Commission on Collegiate Nursing Education (CCNE), and the associate and masters degree in nursing programs are accredited by the Accreditation Commission for Education in Nursing (ACEN). At Galen we change the life of one to care for the lives of many.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

Be a part of an organization that invests in you. We are actively reviewing applications for our Registrar Service Specialist opening. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in nursing education!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.