CRM Application Administrator jobs in Macon, GA

• Maintains overall system environment including monitoring and tuning of performance and capacity.
• Creates and maintains documents and diagrams depicting system architecture, processes, and related IT functions.
• Coordinates work with vendor and internal engineering groups on hardware troubleshooting and component replacements.
• Provides general support and troubleshooting on assigned software systems and their integration into the infrastructure environments.
• Provides support for any software utilities as needed within assigned system environments.
• Assists leadership with defining project tasks and estimates as necessary.
• Trains other technical staff by on-the-job direction and guidanceEstablishes migration/upgrade procedures and implements migration and upgrades at the system and application level.
• Evaluates software packages related to assigned duties and makes recommendations to management pertaining to acquisition and use.
• Assists with disaster recovery preparedness and testing of applicable technology.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).