CRM Application Administrator administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a CRM Application Administrator monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, CRM Application Administrator may require either the Salesforce Certified Administrator or Salesforce Certified Advanced Administrator certification. Typically reports to a manager or head of a unit/department. The CRM Application Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a CRM Application Administrator typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
POSITION: MS Dynamics CRM Administrator
LOCATION: Western New York
WORK HOURS: Hours to be determined. May include evenings, Saturday’s and or Sunday’s.
The MS Dynamics CRM Administrator is responsible for the planning, development, implementation, and maintenance of the Microsoft Dynamics CRM platform; aligned with the Colleges enrollment strategy and goals. The MS Dynamics CRM Administrator will also be the central point of contact; working with IT management, and the Colleges process owners to develop and document requirements and provide support to the College community.
Responsibilities:
Qualifications:
Desired Traits:
Background Check or Licensing Requirements:
This position requires the successful completion of a criminal background check.
SALARY:
$70,000 - $85,000 per year.
Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate’s actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process.
Education:
All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”). Bryant & Stratton College is an Equal Opportunity Employer.
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