CRM Application Administrator jobs in Orlando, FL
CRM Application Administrator administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a CRM Application Administrator monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, CRM Application Administrator may require either the Salesforce Certified Administrator or Salesforce Certified Advanced Administrator certification. Typically reports to a manager or head of a unit/department. The CRM Application Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a CRM Application Administrator typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
Recently Added CRM Application Administrator jobs
- City of Orlando
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Orlando, FL
FULL_TIME
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Who We Are
Orlando, The City Beautiful
For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.
This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.
Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.
Come be part of our community with the City of Orlando!
Nature of Work:
Perform professional and technical work in the delivery of support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives. This position focuses on Public Safety software support for Police and Fire including dispatching/field reporting, records, and applications/integrations/interfaces such as crash reports, web-based incident reporting, caller interrogation and electronic health records.
Maintain and enhance performance of all new and existing Public Safety software and applications across the organization. Handle problem tickets from end users to troubleshoot/resolve complex application and software issues within servers, databases, and other mission-critical systems during and outside of normal business hours. Record, track and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Communicate application problems and issues to key stakeholders, including management, development teams, end users and vendors.
This position is also responsible for creating and deploying feedback mechanisms for end users, analyze results, make recommendations for support process improvement, and implement changes. Enterprise Application Administrator must be able to work independently or in a team to troubleshoot, perform root cause analysis, identify, and isolate technical issues. Work is performed under limited supervision of the Public Safety Administrator and is evaluated while in progress and upon completion through direct observation, discussion, review of established procedures, and achievement of desired results.Bachelor's degree in Computer Science, Information Systems, Business/Public Administration or related field and two (2) years’ experience in supporting complex enterprise packaged (vendor) software solutions, in the Microsoft Windows operating environment; interpreting and writing SQL queries and supporting integrations utilizing APIs, or an equivalent combination of education, training, and experience in an applicable technical environment.
VALID DRIVER LICENSE FROM ANY STATE MUST BE PRESENTED AT TIME OF INTERVIEW. VALID FLORIDA DRIVER LICENSE MUST BE PRESENTED WITHIN 30 DAYS OF HIRE.
IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
City of Orlando Benefits
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
- Two (2) years of direct experience for an associate degree.
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree
- 22 Days Ago
- CRM of the Carolinas
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Kissimmee, FL
FULL_TIME
- CRM of the CarolinasEstimatorJob Posting: We have an immediate opening in our Orlando, Florida office for an Estimator! This is a full-time year-round position with benefits offered. Starting rate wil...
- 11 Days Ago
- CRM - Winter Park
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Winter Park, FL
PART_TIME
- We have an exciting opening for a qualified Medical Technologist to fill a PRN position. Under the supervision of the Director of Clinical Nursing, the Med Tech perform the following duties: Andrology...
- 28 Days Ago
- EBG
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Orlando, FL
FULL_TIME
- Company Description EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. EBG powers a rob...
- 14 Days Ago
- Orlando Magic
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Orlando, FL
FULL_TIME
- This position will start on 7/15/24 and run through 6/27/25. A quick summary about the CRM Role: The CRM Strategy Graduate Associate will focus on assisting with all aspects of CRM including: CRM admi...
- 1 Month Ago
- Storypod
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Orlando, FL
FULL_TIME
- About Storypod With offices in Miami and Orlando, Storypod is on a mission to help parents, grandparents, and educators ignite children’s love of learning through screen-free, interactive audio edutai...
- 1 Month Ago
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About Orlando, Florida
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