CRM Application Administrator jobs in Pittsburgh, PA

Application Micro-segmentation Administrator

Bring your ideas. Make history. 
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital. 

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. 

We are is seeking a talented, passionate security specialist who will be responsible for the health of the security and monitoring agents used throughout the enterprise.  The chosen candidate will have the opportunity to continuously strengthen BNY Mellon's network security controls and collaborate with a broad range of colleagues on a variety of different vendor and internal applications. This role is located in Pittsburgh, PA and Lake Mary, FL.

In this role, you’ll make an impact in the following ways: 

• Becoming an SME in Illumio host-based firewall segmentation.
• Responsible for working with application managers, helping them analyze and understand their network traffic for host-based firewall segmentation.
• Triage/remediation of various security and monitoring agents via automation and via manual intervention.
• Responsible for daily requests, incident management, and responding to security incidents in a production environment.
• Identify and manage special projects requiring thoughtful analysis and strategic thinking.
• Ability to work independently, taking the initiative when required.
• Collaborate with internal security and operational teams.
• Be an escalation point for security agent troubleshooting. 

To be successful in this role, we’re seeking the following: 

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred10-12 years of related experience required; experience in the securities or financial services industry is a plus. 
• Experience with Illumio host based micro-segmentation solution such as Illumio.
• Strong networking knowledge and experience in traffic analysis using tools such as Wireshark.
• Experience with virtualization technologies such as VMWare, Hyper-V. Experience with cloud platforms such as Azure and/or AWS. Experience setting up, configuring, policy creation, and troubleshooting firewalls such as Palo Alto, Cisco, Windows Packet Filtering, and IP Tables.
• Solid foundation in data structures and algorithms, operating systems, networking concepts, and debugging skills. Well versed in scripting languages such as PowerShell, Python and BASH.
• Excellent documentation skills in tools such as Confluence and MS Word. Experience with BladeLogic and Ansible is a plus, or any other software package distribution tool.
• Experience in data analysis to identify opportunities and solutions to complex problems. Experience with backup technologies including cloud-based backups.
• System forensics/investigation skills, including analyzing system artifacts (file system, memory, running processes, network connections, logs).
• Possesses strong time-management skills, excellent analytical and problem-solving skills to prioritize multiple tasks, and work with end users to meet deadlines.
• Results-oriented, self-motivated, energetic, professional, reliable and a team player.
• The ability to cross-functionally lead and manage the response to high priority, high visibility operational security issues.
• Understand application tiering architecture (web, application, database), communication patterns and application connectivity. Experience using log aggregation platforms such as Splunk.
• Able to work in a 24x7x365 operations environment, as much work will be done after business hours and on weekends. Strong Verbal & written communication skills
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Education and Experience:

• Bachelor’s degree in computer science or equivalent of 5 – 8 years of related experience.
• Networking / System Administration certifications are a plus.
• Five (5) years’ experience with administering Windows and Linux servers.
• Five (5) years’ experience with firewall technologies.
• Five (5) years’ experience supporting middleware and / or applications.

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards: 

• Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion 
• Bloomberg’s Gender Equality Index (GEI)
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score 
• 100 Best Workplaces for Innovators, Fast Company
• CDP’s Climate Change ‘A List’

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. 

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.