CRM Application Administrator administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a CRM Application Administrator monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, CRM Application Administrator may require either the Salesforce Certified Administrator or Salesforce Certified Advanced Administrator certification. Typically reports to a manager or head of a unit/department. The CRM Application Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a CRM Application Administrator typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
Description:
• Provide mining/technical expertise to assist the sales team in determining the correct product to meet performance expectations of the customer.
- 20% of time spent with client
- 80% of time spent in office
- 5% of travel (whole year) to client sites
• Serve as technical resource to sales team. (needs to be the Subject Matter Expert)
• Provide peer review of sales orders completed by team members for compatibility, completeness and appropriateness.
• Ensure orders are processed on a timely basis, prior to internal deadlines, with supporting documentation completed.
• Collaborating with the design and sales team to ensure the accuracy of the technical side of the product.
- Collaborating in office no time spent on manufacturing floor
• Experience in the mining industry is a MUST
Skills:
Application engineering, Screening, process optimization
Additional Skills & Qualifications:
- Bachelors degree in Engineering
Could be:
- Mining Engineer
- Mineral Engineer
- Civil Engineer
- Needs 3- 5 years of experience in mining
- Experience with screening and process optimization
- CAD familiarity is a bonus (will need to read and understand drawings)
- Aggflow DM Software (Simulation Software)
- Plant Operations
- Plant Process
- Plant Maintenance
Experience Level:
Intermediate Level
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
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