CRM Business Data Analyst jobs in Birmingham, AL

CRM Business Data Analyst analyzes Customer Relationship Management (CRM) system data in response to channel marketing initiatives. Studies marketing data such as customer information, call patterns, and demographics. Being a CRM Business Data Analyst requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. To be a CRM Business Data Analyst typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

Recently Added CRM Business Data Analyst jobs

U
CRM Manager and Data Analyst
  • University of Montevallo
  • Montevallo, AL FULL_TIME

  • Position Number
    P43660

    Division
    University Advancement - ADV

    Department
    University Marketing & Communications

    FLSA
    Exempt

    Salary Grade
    211

    Salary Classification
    Admin/Professional

    Annual Salary Range
    up to $66,412

    Hourly Salary Range

    Employment Status
    Full Time 12 Mos Regular

    General Description
    The CRM Manager and Data Analyst serves as functional lead for the University’s customer relationship management (CRM) system, Slate. This includes maintaining the general functionality of the system, ensuring data integrity and reporting, communicating with and supporting functional users, and implementing multi-channel marketing strategies. This position serves as first-level support for Slate CRM—related concerns raised by internal and external stakeholders.

    Essential Job Duties
    1) Collaborate with key offices on implementing and using the Slate CRM system.
    2) Serve as functional lead and hands-on administrator for the Slate CRM system, by managing enhancement projects associated with this system for all functional users, including Undergraduate Admissions, Graduate Admissions, University Marketing & Communications, and other functional areas as needed.
    3) Create and maintain communication plans for prospective students throughout the recruitment cycle in collaboration with the Undergraduate Admissions, Graduate Admissions and Marketing & Communications teams.
    4) Complete work requests as assigned, including creating forms, developing workflows, population maintenance relating to permissions, realms, dataset uploads, queries, and reports.
    5) Implement events in the Slate CRM system.
    6) Provide support and comprehensive training for functional Slate CRM users.
    7) Remain current with new features or opportunities within the Slate CRM system that may assist in reaching enrollment goals.
    8) Manage the functionality of the application process across all populations, working with key stakeholders in all areas on yearly refreshes.
    9) Maintain the data field mapping document for the Slate CRM system’s connection with the University’s Student Information System and work with Information Services and Technology (IS&T) to ensure the data bridge is working with any updates.
    10) Escalate issues and risks to IS&T, as needed.
    11) Handle multiple assignments successfully while meeting deadlines and maintaining a positive attitude under pressure.
    12) Assist other Marketing and Communications, Admissions, and IS&T team members with special projects and activities as needed.
    13) Maintain a commitment to diversity and inclusion in day-to-day interactions.
    14) Represent the department at various campus and community events and/or meetings and committees.
    15) Perform miscellaneous job-related duties as assigned.

    Additional Duties
    Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. The individual holding this position will serve as a representative of the University and, as such, shall promote a positive impression by demonstrating a collegial and professional customer-service approach at all times.

    Knowledge, Skills and Abilities
    Excellent communication skills, both verbal and written;
    Good listening and interpersonal communications skills with a customer/client focus.
    Excellent organizational skills and ability to simplify complex processes.
    Fine attention to detail;
    Ability to demonstrate a high level of dependability, integrity, and confidentiality;
    Ability to collaborate with staff at all levels and in a diverse workforce;
    General knowledge of University operations, policies, and procedures;
    Ability to work autonomously

    Education and Experience
    The educational requirement for this position is: Bachelor’s degree in Data Analytics, Marketing, Communication, or a related field from an accredited college or university. Education substituted for experience? No
    This position requires: Two years of professional experience in higher education or related field with a focus on marketing, recruiting or admissions, preferred.

    This position requires: 1 year of experience administering a CRM (Slate, Salesforce, Hubspot, Target X, Blackbaud, etc.)

    Experience substituted for education? Yes

    Licenses, Certification or Registrations

    Environmental Working Conditions
    Indoor

    Travel Requirements

    Number of Vacancies

    Desired Start Date

    Physical Requirements

    Open Date
    02/08/2024

    Close Date

    Open Until Filled
    Yes

    Special Instructions to Applicants

    Additional Statement
    The University of Montevallo does not discriminate against job applicants based on their national origin or citizenship or immigration status. Because of the costs associated with visa sponsorship/transfer, the University typically will not sponsor applicants for a work visa or transfer of an existing visa. No commitment for visa assistance and/or sponsorship can be made until a thorough search is conducted, including a proper and methodical review of all applicants.

    Diversity Statement
    In keeping with the charge of the President’s Diversity Task Force, which is “…to implement practices that help the University recruit and retain a diverse workforce and to foster initiatives that promote an inclusive campus environment,” UM is actively seeking applicants who fully represent racial, ethnic, and cultural diversity.

    EEO Statement
    UM is an AA/EO/Veterans/Disability Institution

    Quick Link
    https://jobs.montevallo.edu/postings/8777

  • 1 Month Ago
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P
Senior Business Systems Analyst - Life Product Management/Data Analytics
  • Protective
  • Birmingham, AL FULL_TIME
  • The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be he...
  • 16 Days Ago
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D
Data Analyst
  • Dash Solutions
  • Birmingham, AL FULL_TIME
  • Headquartered in Birmingham, AL, Dash Solutions is a fast-growing fintech company that provides digital payments and engagement program management to thousands of customers throughout the US. Dash Sol...
  • 11 Days Ago
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B
Data Analyst
  • Books-A-Million
  • Birmingham, AL FULL_TIME
  • We are seeking a talented and motivated Data Analyst to join our corporate team in Birmingham, Alabama or Charleston, South Carolina. This role will be pivotal in providing data-driven insights and re...
  • 16 Days Ago
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S
Data Analyst
  • Southern Shirt
  • Birmingham, AL FULL_TIME
  • Are you ready to dive headfirst into the dynamic world of data? At SSCO, we believe that data is the compass guiding our journey to success. As a Data Analyst, you'll be at the forefront of this data-...
  • 1 Month Ago
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A
Entry level Data Analyst
  • Asta CRS Inc.
  • Virginia, AL FULL_TIME
  • Job description:Perform requirement elicitation and document various levels of requirements form the business teams.Perform Stakeholder Engagement and progress reporting with the PMO office.Work on pr...
  • 17 Days Ago
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0 CRM Business Data Analyst jobs found in Birmingham, AL area

C
Project Manager/Business Analyst - Business Analyst III
  • CirrusLabs
  • Birmingham, AL
  • We are CirrusLabs . Our vision is to become the world's most sought-after niche digital transformation company that help...
  • 4/26/2024 12:00:00 AM
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P
ERP Systems Analyst
  • Pangeatwo
  • Birmingham, AL
  • ERP Systems Analyst $65,000 to $80,000 Birmingham, AL We're looking for a skilled and driven ERP System Analyst with Ell...
  • 4/26/2024 12:00:00 AM
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M
Human Resources Information System Analyst
  • Medasource
  • Birmingham, AL
  • Position: HRIS Analyst Location: Birmingham, AL Pay: 72-85k On-Site 4 days a week, 1 remote Job Summary This role assist...
  • 4/25/2024 12:00:00 AM
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B
Supervisory Financial Systems Analyst
  • Bureau of the Fiscal Service
  • Birmingham, AL
  • Summary PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to...
  • 4/24/2024 12:00:00 AM
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E
Partner Support Specialist
  • EAB Global, Inc.
  • Birmingham, AL
  • **Make a difference in a sector that matters to us all** EAB is a special place to work. You'll find motivated employees...
  • 4/24/2024 12:00:00 AM
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P
ERP Systems Analyst
  • PANGEATWO
  • Birmingham, AL
  • ERP Systems Analyst $65,000 to $80,000 Birmingham, AL We're looking for a skilled and driven ERP System Analyst with Ell...
  • 4/23/2024 12:00:00 AM
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M
Network Analyst
  • Motion Recruitment
  • Birmingham, AL
  • The NOC Analyst implements, maintains and troubleshoots CISCO Communications systems for all locations, This position pr...
  • 4/23/2024 12:00:00 AM
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M
Human Resources Information System Analyst
  • Medasource
  • Birmingham, AL
  • Position: HRIS Analyst Location: Birmingham, AL Pay: 72-85k On-Site 4 days a week, 1 remote Job Summary This role assist...
  • 4/23/2024 12:00:00 AM
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About Birmingham, Alabama

Birmingham (/ˈbɜːrmɪŋhæm/ BUR-ming-ham) is a city located in the north central region of the U.S. state of Alabama. With an estimated 2017 population of 210,710, it is the most populous city in Alabama. Birmingham is the seat of Jefferson County, Alabama's most populous and fifth largest county. As of 2017, the Birmingham-Hoover Metropolitan Statistical Area had a population of 1,149,807, making it the most populous in Alabama and 49th-most populous in the United States. Birmingham serves as an important regional hub and is associated with the Deep South, Piedmont, and Appalachian regions ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Business Data Analyst jobs
$98,714 to $147,546
Birmingham, Alabama area prices
were up 1.3% from a year ago
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What does a CRM Business Data Analyst do?

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