CRM Business Data Analyst jobs in Fayetteville, AR

Embrace the pulse of change in healthcare as a pivotal member of Porter!

Arkansas Center for Data Sciences (ACDS) is helping Porter hire a Business Analyst in Bentonville, AR. 

About the Employer: 

We combine the power of analytics with the power of care. Porter is a leading healthcare IT and services platform for care and coverage coordination that optimizes outcomes and member experience. We deliver understanding, compassion, information, and peace of mind for your members. Driven by robust AI analytics, Porter’s Care Guide team helps the member navigate the healthcare delivery system, secures the right support for each member’s specific needs, and directs Porter’s team of expert clinicians to perform comprehensive in-home assessments, complete with lab and diagnostic testing. By coordinating the complexities of each unique care journey, Porter helps close the gaps with the largest impact on quality measures, total cost of care, risk adjustment, and member experience.

• Accountable for working across the organization to capture product features and detailed requirements.
• Ability to translate requirements into Epics, Features, and User Stories, including acceptance criteria and negative scenarios.
• Responsible for identifying technology process optimization opportunities.
• Facilitate User Story reviews with the UX and Technical team to determine feasibility and feature options.
• Develop Feature ROI that will be used to determine value and feature prioritization.
• Work with the business and technical teams to prioritize features and bugs.
• Facilitate User Acceptance Testing and Sign-off with Business stakeholders.
• Create product road maps and business-friendly release notes.
• Create reports and metrics that illustrate burndown and commit to completion.
• Provide thought leadership on ways to improve IT and Business processes.

• 3 years’ experience working in an agile environment, capturing requirements, and developing ready-for-development user stories.
• Strong product management experience and Business Analyst skills with experience in all phases of SDLC and agile methodology.
• Experience working in a Dev/Ops tool such as Azure Dev/Ops.
• Experience with EHR, CRM, and Digital Platforms a plus.
• Healthcare Experience preferred.
• Competent in expectations management and prioritizing workload to meet client timelines.
• Must be able to contribute towards UI/UX design, Integrations, and configurations.
• Ability to clearly articulate ideas to both technical and business teams.
• Experience in using Figma, PPT, Word, and Excel.

• Ability to work in the United States without a current or future need for sponsorship
• Ability to work onsite at office as needed in Bentonville, AR

What's an Apprenticeship? An apprenticeship is a full time position with a focus on learning! During your first year of employment, you are guaranteed formal training, a mentor, and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. You're encouraged to apply even if your experience doesn't precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT! 

How does the interview process work? We want to get to know you! ACDS will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employer's needs, we'll share your resume or ask you to apply directly with them. After that, the employers will continue with their recruiting and interview process. If you are a match, an offer will be made for you to get started in your new apprenticeship role! We'll be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success!

Meet the team and join upcoming virtual webinars via zoom; dates and details on our events page.  

Check out our YouTube page for past webinars and career tips!

Learn more about us @ www.acds.co & LinkedIn, Facebook, Instagram & Twitter

The Arkansas Center for Data Sciences will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. The Arkansas Center for Data Sciences will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30

The Arkansas Center for Data Sciences will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. The Arkansas Center for Data Sciences will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30