CRM Business Data Analyst jobs in Flagstaff, AZ

Under the direction of the Small Business Development Center (SBDC) Center Director, this position provides business counseling service delivery in response to county-wide needs.  Incumbents are specialized in small business assistance and counseling.  This is a temporary full time 40 hour per week, 12-month benefit-eligible position that is funded through December 15, 2024. The position will be based at a Coconino Community College campus in Page or Flagstaff.  Travel throughout Coconino County required.

Salary & Benefits

• Full Salary Range: $44,813 - $66,323/annual - depending on education and experience
• Anticipated Hiring Range: $44,813 - $55,568/annual  - depending on education and experience
• Cafeteria Plan: In addition to the base compensation, benefits-eligible employees receive an extra $5,640 per year to put toward benefit costs or to be used as additional take-home pay
• Paid Holidays: 21 (including a full week off between Christmas and New Year’s Day and over Spring Break)
• Vacation & Sick Leave: Approximately 17 paid vacation days & 9 paid sick leave days accrued annually
• Health Insurance and Other Coverage: see https://www.coconino.edu/benefits/full-time-benefits

Coconino Community College Diversity Statement

Coconino Community College recognizes and respects diversity and the value it brings to our communities. We appreciate and welcome cultures, identities, beliefs, experiences and all that makes us unique.  CCC champions and takes action to build an inclusive work and learning environment. We are allies and advocates, navigating respectful dialogue about our shared humanity. 

• Ability to successfully work with clients from diverse ethnic and socio-economic backgrounds.
• Provides small business counseling or e-counseling and business assistance services throughout the Service District, in accordance with SBA and AZSBDC network guidelines and procedures including but not limited to:
  • Analyzing the specific business and industry data in finance, marketing, management and operations;
  • Providing guidance in the development of business plans and financial packages;
  • Calculating and interpreting historical and projected financial ratios;
  • Preparing pro forma cash flow and financial statements;
  • Providing guidance on expansion to include employment requirements, foreign markets, and government contracting;
  • Providing mentoring in the development of comprehensive marketing plans;
  • Troubleshooting to identify problem and areas for improvement;
  • Providing information on federal, state, and local regulations and programs and 
  • Providing guidance in loan packaging to pre-venture, start-up, or advanced stage existing businesses. 
• Uses interview and counseling techniques to gather information and assess clients’ needs.
• Develop a resource network in support of recruiting and referring SBDC program participants. 
• Ensure timely and accurate counseling data input into Center IC client information system. 
• Plan, market and design, business training workshops, seminars, and special events relevant to the needs of the participants, county and SBDC objectives.
• Promotes the mission of the Coconino Community College SBDC and Extended Learning Department, Coconino Community College and Arizona Small Business Development Center Network.
• Follows Policies and Procedures for SBDC, Arizona SBDC Network and Coconino Community College.
• Creates a positive, respective and engaging atmosphere for perspective clients, clients, community members and co-workers. 
• Performs other duties of a similar complexity as assigned.    

• Small business management practices and principles.
• Business bookkeeping principles.
• Assistance with access to capital.
• Creating marketing plans.
• Ability to be successful in a culturally diverse community.
• Development and analysis of business plans and financial statements.
• Microsoft Office applications, including Word, Excel, and PowerPoint.
• Computer accounting software, including QuickBooks.

• Coach or advise small business owners and managers.
• Understand complex business challenges.
• Effectively counsel a culturally and economically diverse client base.
• Work independently with minimal direct supervision and to complete assigned tasks.
• Work cooperatively with persons from diverse cultural backgrounds.
• Establish good community relations.
• Speak and write effectively; communicate with small business owners and small business service providers in public and private sectors as well as with civic leaders in multiple settings.

Bachelor’s degree and 2 years of directly related experience such as business/industry management or small business ownership, or any equivalent combination of education, training, and/or experience as approved by the Human Resources Dept.

Preferred
Experience as a Business Analyst or Advisor, preferably within a Small Business Development Center.  Bachelors or Master’s Degree in Business Administration, Accounting, Marketing, or other related field.