CRM Business Data Analyst jobs in Syracuse, NY

CRM Business Data Analyst analyzes Customer Relationship Management (CRM) system data in response to channel marketing initiatives. Studies marketing data such as customer information, call patterns, and demographics. Being a CRM Business Data Analyst requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. To be a CRM Business Data Analyst typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Business Intelligence Data Analyst
  • Syracuse University
  • Syracuse, NY FULL_TIME
  • Job #
    040505

    Department Code
    31104-1090

    Department
    Office of Chief Operations Officer

    Job Title
    Business Intelligence Data Analyst

    Location
    Syracuse, NY

    Pay Range
    $60,00 to $75,000

    Pay Determination
    Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

    Staff Level
    S5

    FLSA Status
    Exempt

    Hours
    Standard University business hours
    8:30am – 5:00pm (academic year)
    8:00am – 4:30pm (summer)
    Hours may vary based on operational needs.

    Job Type
    Full-time

    Campus
    Syracuse, NY

    Unionized Position Code
    Not Applicable

    Job Description
    The Business Intelligence Data Analyst will work with subject matter expects from all departments within Auxiliary Services and the Office of the Chief Operations Officer.
    As a Business Intelligence Data Analyst, you will be at the forefront of transforming raw data into actionable insights that drive strategic decision-making. Leveraging your analytical prowess and expertise in data visualization tools, you will collaborate with cross-functional teams to interpret complex datasets and communicate findings effectively.
    Your role will involve conducting in-depth analyses, designing, and maintaining dynamic dashboards and reports, and providing valuable recommendations to support business objectives. In doing so, you will empower stakeholders with the information needed to make informed decisions, optimize processes, and contribute to the overall success of Syracuse University.

    Qualifications
    • Bachelor’s degree and or five to seven years of relevant work experience. Proficient with technical, analytical, and problem-solving skills.
    • Effective communication skills and the ability to lead in a team environment.
    • Proven experience as a Business Intelligence Data Analyst with a focus on Tableau and SSRS.
    • Strong proficiency in creating interactive and visually appealing dashboards.
    • Experience in designing, developing, and customizing reports.
    • Solid understanding of data analysis techniques, statistical methods, and data modeling within SQL and Oracle.

    Job Specific Qualifications
    • Proven experience as a Business Intelligence Data Analyst with a focus on Tableau and SSRS. Strong proficiency in creating interactive and visually appealing dashboards.
    • Experience in designing, developing, and customizing reports.
    • Solid understanding of data analysis techniques, statistical methods, and data modeling within SQL and Oracle.

    Responsibilities
    • Working with all Auxiliary Services Unit subject matter experts to identify deficiencies in existing reporting and data processing capabilities. Identifying potential technology improvements in systems, reporting and or data integrations to eliminate these deficiencies. Analyze complex datasets to extract meaningful insights, trends, and patterns. Interpret data findings and provide actionable recommendations to inform strategic decision-making. Communicate data findings and insights to both technical and non-technical stakeholders in a clear and concise manner.
    • Utilize Tableau/SSRS to design, develop, and maintain interactive and visually compelling dashboards and reports. Ensure accurate and timely delivery of information. Implement and adhere to best practices in data visualization, ensuring clarity and user-friendly reporting. Format and customize reports to enhance readability and usability and meet end-user requirements.
    • Create and maintain comprehensive documentation, including business requirements, process flows, and report documentation.
    • Stay informed about emerging technologies and advancements in the Business Intelligence field. Pursue continuous learning and professional development to enhance skills and expertise. Stay updated on industry trends and advancements in Tableau and SSRS capabilities.
    • Additional functions related to the position.

    Physical Requirements
    Not Applicable

    Tools/Equipment
    Not Applicable

    Application Instructions
    In addition to completing an online application, please attach a resume and cover letter.

    About Syracuse University
    Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

    The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

    About the Syracuse area
    Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

    EEO Statement
    Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

    Commitment to Supporting and Hiring Veterans
    Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

    Commitment to a Diverse and Inclusive Campus Community
    Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
  • 11 Days Ago

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Senior Business Data Analyst
  • Medical Answering Servi
  • Syracuse, NY FULL_TIME
  • Senior Business Data Analyst Position: Senior Business Data AnalystReports to: Director of Business Analytics and Special ProjectsLocation: Remote; must reside in New York State Salary Range: $90,000-...
  • 26 Days Ago

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Analyst, Help Desk Level I
  • DUMAC BUSINESS SYSTEMS INC
  • East Syracuse, NY FULL_TIME
  • Who You Are The Help Desk Analyst team coordinates and completes the implementation and support of cutting-edge and legacy vertical applications; ensures all facets of system (hardware, software, netw...
  • 26 Days Ago

A
Data Analyst
  • ASK Staffing
  • East Syracuse, NY FULL_TIME
  • ​"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".100% onsiteJob Description:Shift Timin...
  • 23 Days Ago

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Analyst, CFR Help Desk (Syracuse, NY or Virtual) ONGOING
  • DUMAC BUSINESS SYSTEMS INC
  • East Syracuse, NY FULL_TIME
  • Summary Coordinates and completes the implementation and support of cutting-edge and legacy vertical applications; ensures all facets of system (hardware, software, networking, etc.) are functioning p...
  • 4 Days Ago

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Business Analyst
  • KPH Healthcare Services
  • East Syracuse, NY FULL_TIME
  • Overview Scope of Responsibilities: The successful candidate will be a self-motivated member of a dynamic B2B team responsible for supporting mission critical systems relevant to the enterprise manage...
  • 1 Day Ago

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0 CRM Business Data Analyst jobs found in Syracuse, NY area

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PC Support Specialist
  • Revolution Technologies
  • Clyde, NY
  • Summary: The PC Support Specialist is an intermediate IT technical position with 2+ years related experience in a techni...
  • 4/19/2024 12:00:00 AM

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Lead Business Data Analyst
  • Turning Stone Enterprises
  • Verona, NY
  • ** Applicants must be authorized to work in the US. We are unable to sponsor or take over sponsorship of an employment V...
  • 4/18/2024 12:00:00 AM

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PC Support Technician
  • Pacer Staffing
  • Clyde, NY
  • Title - PC Support Technician Job Type - Direct Hire Schedule - Mon to Fri, 8 am to 5 pm Location - Clyde NY 14433 Overv...
  • 4/18/2024 12:00:00 AM

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IT Internal Audit & Compliance Analyst
  • Oneida Innovations Group
  • Oneida, NY
  • Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced India...
  • 4/18/2024 12:00:00 AM

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DEMAND PLANNING ANALYST
  • Hiring Now!
  • Vernon, NY
  • This role is HybridWe are unable to offer sponsorship at this time for this roleAre you a self-driven person looking to ...
  • 4/17/2024 12:00:00 AM

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Lead Business Data Analyst
  • Turning Stone Enterprises
  • Verona, NY
  • ** Applicants must be authorized to work in the US. We are unable to sponsor or take over sponsorship of an employment V...
  • 4/16/2024 12:00:00 AM

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Support Specialist
  • JobsRUs.com
  • Clyde, NY
  • JobsRUs.com is seeking to hire a Support Specialist for our client in Clyde, NY! Benefits Available! Weekly Pay! $40.87/...
  • 4/16/2024 12:00:00 AM

Syracuse is located at 43°2′49″N 76°8′40″W / 43.04694°N 76.14444°W / 43.04694; -76.14444 (43.046899, -76.144423). It is located about 87 miles (140 km) east of Rochester, 131 miles (210 km) east of Buffalo,and 150 miles (240 km) west of the state capital Albany. It is also the halfway point between New York City and Toronto, about 245 miles (390 km) from each, Toronto to the northwest and NYC to the southeast. According to the United States Census Bureau, the city has a total area of 25.6 square miles (66 square kilometres), of which 25.1 square miles (65 square kilometres) is land and 0.6...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Business Data Analyst jobs
$105,055 to $157,024
Syracuse, New York area prices
were up 1.5% from a year ago

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