CRM Business Data Analyst analyzes Customer Relationship Management (CRM) system data in response to channel marketing initiatives. Studies marketing data such as customer information, call patterns, and demographics. Being a CRM Business Data Analyst requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. To be a CRM Business Data Analyst typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
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Job Description:
Perform requirement elicitation and document various levels of requirements form the business teams.
Perform Stakeholder Engagement and progress reporting with the PMO office.
Work on process mappings including business process flows and cross functional diagrams (MS Visio).
Work with the technical team to provide specifications to the developers Assist the QA workflow including UAT testing.
Work on data requirements from the team. Tableau experience is a plus.
Minimum Qualifications:
Bachelor’s Degree/Master Degree.
0-1 year of experience (preferred).
Strong oral/verbal and written communication skills.
Strong attention to detail.
Must have similar experience in the past.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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