CRM Integration Specialist jobs in Fayetteville, AR
CRM Integration Specialist is responsible for Customer Relationship Management (CRM) system integration. Ensures all functions of CRM system effectively work with all other applications and operating systems. Being a CRM Integration Specialist requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The CRM Integration Specialist supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a CRM Integration Specialist typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added CRM Integration Specialist jobs
CRM Communication Specialist - Tahlequah Campus
- nsuok
-
Tahlequah, OK
FULL_TIME
-
CRM Communication Specialist EM42
Admissions and Recruitment
CODES
JOB CODE: 7152 EEO: 05 GRADE: 14C
OTRS: Optional E/NE: Non-Exempt VAC: 7
DEGREE: 01 SAFETY SENSITIVE: NO DATE: 03/2018
JOB SUMMARY
This position assists in creating and maintaining a more robust and active communication plan by utilizing our CRM to more effectively continue to reach out to prospective students, applicants, and admits at every state of the admissions process. This position is a key stakeholder ensuring the business processes for recruitment, prospect management, enrollment funnel management, communication plans, student onboarding and other enrollment functions at a high level.
MAJOR DUTIES
●Manage existing student recruitment communication flows and campaigns within CRM and suggest new ways to enhance or add to the existing strategies.
●Ensure that prospective student information is entered into the CRM regularly, as required.
●Coordinate data exchanges between Hobson’s and other University contracted third party vendors.
●Coordinate & periodically meet with academic colleges (and department chairs), departments, and student services to create and maintain department-specific communications to be sent at appropriate stages of each communication plan.
●Develop and execute ad hoc campaigns using CRM designed to reach individual or groups of prospective students.
●Create and periodically update (annual and mid-cycle) new filters to correspond with Communication Plan, specific to each stage of the admissions process.
●Export mailing labels for direct mail pieces to be sent to students, specific to where they are in the admissions process/funnel (prospect, hand-raiser, applicant, admit, enrolled).
●Compose weekly and monthly and analytical reports to determine effectiveness of communications at all stages of the admissions process.
●Manage weekly exports for call center, record specialists, academic departments, student services, or university representatives to follow up with prospective, applied, or admitted students via electronic and/or direct mailings.
●Track admissions reports to evaluate where inquiries and applicants are coming from (created source codes) and how they proceed through and admissions funnel.
●Work with the Assistant Director of Recruitment to assist with training University Representatives regarding the Hobson’s Connect CRM, advising on territory management, and customizing communications for specific areas and student populations.
●Create and maintain PURLs (personalized URLs).
●Build communication plans to promote upcoming campus events (campus tours – for students and parents, counselor surveys, college fairs hosted on campus, recruitment events on campus – RiverHawk Rally and RiverHawk Jam, PLC conference, special large group tours, etc.).
●Research best practices for managing CRMs at the university level to maintain effective and practical communication plans.
●Ensure consistent brand imaging and messaging.
●Website maintenance and creation for Admissions and Recruitment.
●Oversee implementation and maintenance of CRM and texting software.
●Manages the integrity of the data by conducing weekly suspect duplicate checks, removal of outdated contacts, email, etc.
●Manages weekly imports into the CRM.
●Provides fist line CRM support for staff.
●Performs related duties.
KNOWLEDGE REQUIRED BY THE POSITION
●The admissions process and timeline, skill in problem solving, knowledge of the Hobson’s CRM system, knowledge of NSU communication plan, skill in marketing and communication.
●Communication skills, knowledge of other department/college functions across campus, knowledge of admissions timeline.
●Knowledge of the Hobson’s CRM system, familiarity with 3rd party vendor contracts.
●Knowledge of higher education and college admissions, skill in data entry and analysis.
●Knowledge of HTML.
●Knowledge of Adobe Creative Suite.
●Advanced problem-solving skills.
SUPERVISORY CONTROLS
The supervisor assigns work in terms of general instructions but at times judgment is needed. The supervisor checks all completed work for compliance with detailed and specific instructions, accuracy, nature and propriety of the final results, and continued assessment of recruitment strategies.
GUIDELINES
Guidelines include NACAC’s (National Association of College Admissions Counseling) Statement of Good Practices, and the Oklahoma State Regents of Higher Education (OSRHE) policies.
COMPLEXITY/SCOPE OF WORK
●The majority of the work for this position will be front-loaded so that the intensity will be great at the beginning and will become more routine and maintenance-based in the future, once a new communication plan has been established and is ongoing.
●The purpose of this position is to assist in creating and maintain a more robust and active communication plan by utilizing our CRM to more effectively continue to reach out to prospective students, applicants and admits at every state of the admissions process.
CONTACTS
●Contacts are typically with co-workers, other college personnel, faculty, 3rd party vendors and other professionals in the field to maintain current best practices.
●Contacts are typically to provide services, to give or exchange information, or to resolve problems.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
●The work is typically performed while sitting at a desk.
●The work is typically performed in an office, library or computer room.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
This position has no supervisory responsibilities.
MINIMUM QUALIFICATIONS
●Knowledge and level of competency commonly associated with completion of a baccalaureates degree in Marketing, Communications, Computer Science, Public Relations, etc.
●Institutional knowledge of admissions timeline, skill in problem solving, knowledge of higher education admissions processes and skill in data entry and analysis.
PREFERRED QUALIFICATIONS
●Bachelor’s degree in Marketing, Computer Science, Communications or Public Relations
●Previous work with Hobson’s or similar CRM product is preferred
●2 years’ experience in Admissions or Recruitment
- 1 Month Ago
Workday Integration Consultant/Developer
- Kaizer Software Solutions
-
Bentonville, AR
FULL_TIME
- Job DetailsPosition: Workday Integration Consultant/DeveloperLocation: Bentonville, ARJob Description:Design, develop, test, deploy, and manage integration in Workday platform and all connected system...
- 1 Day Ago
Workday Integration developer
- MVK TECH
-
Bentonville, AR
CONTRACTOR
- Role: Workday Integration Developer Location: Bentonville, AR, 72712 Model: Onsite Type: Contract Duration: Long Term Visa : USC/GC/H1B- Please no Sub-Contracting Roles & Responsibilities • At least 1...
- 8 Days Ago
Integration Developer I or II
- Black Hills Energy
-
Fayetteville, AR
FULL_TIME
- Job Specifications We are looking for a team player who is passionate about programming and finding way to improve solutions for our diverse internal clients. You will interact with clients and other ...
- 18 Days Ago
Manager, Arts Integration
- Crystal Bridges Museum of American Art
-
Bentonville, AR
FULL_TIME
- The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. Founded by philanthropist ...
- 28 Days Ago
Workday Certified Financials Integration Lead
- Hispanic Technology Executive Council
-
Bentonville, AR
FULL_TIME
- We are We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesnt mean being ahead of the curve; new is pushing forward the curve, rid...
- 1 Month Ago
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0 CRM Integration Specialist jobs found in Fayetteville, AR area
Business Analyst - Non Walmart Retail
- Outdoor Cap Company
-
Bentonville, AR
- The Business Analyst is responsible for driving top and bottom-line channel growth through data-driven analysis, repleni...
- 4/19/2024 12:00:00 AM
Senior Process Architect - Life Science & Technology (Multiple Locations)
- Burns & McDonnell
-
Springdale, AR
- Description The Senior Architect - Process will lead in the development of pharmaceutical and life science projects team...
- 4/19/2024 12:00:00 AM
Sr EDI Developer
- TEKsystems
-
Lowell, AR
- Description Over 5 years of experience in Sterling Integrator Mapping and EDI X12 standards. Real understanding on how t...
- 4/19/2024 12:00:00 AM
Supply Chain Tech - Kinaxis Solution Architect/Sr. Solution Consultant - Manager - US Consulting
- EY
-
Rogers, AR
- EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these q...
- 4/19/2024 12:00:00 AM
Student Information System Specialist
- Atomic Weapons Establishment
-
Bentonville, AR
- Alice L. Walton School of Medicine (AWSOM) is seeking experienced, motivated, and dedicated leaders and educators to par...
- 4/19/2024 12:00:00 AM
Principal Software Engineer
- Walmart Global Tech
-
Bentonville, AR
- We are seeking a Principal Software Engineer to join our Global People Technology & Services organization. This role req...
- 4/18/2024 12:00:00 AM
R-1823340 eCommerce Business Manager, Technology Operations Item Page & Content
- Walmart
-
Bentonville, AR
- eCommerce Business Manager, Technology Operations Item Page & Content Locations: Hoboken NJ, Bentonville AR, San Bruno C...
- 4/18/2024 12:00:00 AM
iOS Developer
- Kitestring Technical Services
-
Bentonville, AR
- Kitestring is a 20+-million-dollar company with 150+ associates and growing. We are a 25 year old start up in Northwest ...
- 4/18/2024 12:00:00 AM
About Fayetteville, Arkansas
Fayetteville is the third-largest city in Arkansas and county seat of Washington County. The city is centrally located within the county and has been home of the University of Arkansas since the institution's founding in 1871. Fayetteville is on the outskirts of the Boston Mountains, deep within the Ozarks. Known as Washington until 1829, the city was named after Fayetteville, Tennessee, from which many of the settlers had come. It was incorporated on November 3, 1836 and was rechartered in 1867. The four-county Northwest Arkansas Metropolitan Statistical Area is ranked 105th in terms of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Integration Specialist jobs
$124,647 to $168,137
Fayetteville, Arkansas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a CRM Integration Specialist do?
CRM Integration Specialist in Portland, OR
Professional experience with configuration, integration, and evolution of marketing technologies within B2B professional services environment/ad agency or manufacturer is essential.
December 22, 2019
CRM Integration Specialist in New Suffolk, NY
Top 12 Stress Based Interview Questions As CRM Integration Specialist.
December 09, 2019
CRM Integration Specialist in Newark, NJ
This person will also be tasked with monitoring the integration between marketing automation CRM technology across the organization for day-to-day operations, issue resolution, and overall systems management.Responsibilities Champion integrations, and coordination of marketing automation and CRM platforms.
December 07, 2019