CRM Integration Specialist is responsible for Customer Relationship Management (CRM) system integration. Ensures all functions of CRM system effectively work with all other applications and operating systems. Being a CRM Integration Specialist requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The CRM Integration Specialist supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a CRM Integration Specialist typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Key Roles and Responsibilities;
· Provide direct hands-on support to clients serviced in the program
· Identify the individuals interest in order to facilitate a job/career of choice
· Identify individuals skills and talents in order to facilitate a job/career of choice
· Identify job/career opportunities for individuals in the community
· Advocate for individuals served in the program
· Complete daily data collection techniques of documentation to ensure individuals needs are being met
· Provide behavior modification strategies as needed
· Conduct initial and ongoing clients skills assessments
· Develop a career and life plan for clients by outlining measurable goals
· Coach clients to increase career aptitude and maintain their employment
· Provide direct support and training to individuals on various job sites
· Assist clients with developing the necessary skills to meet their goals
· Develop and maintain employer contacts to assist clients with obtaining jobs
· Collaborate with clients, families and business to build professional relationships
· Regularly travel to various sites to meet with clients
· Accurately document client information and progress
· Follow company policies and procedures
· Provide other services as needed
· Additional tasks requested by Case Supervisors, Program Director and/or CEO
Knowledge, Abilities, and Skills;
· Flexible
· Good Communicator
· Relationship Builder
· Supportive
· Problem Solver
· Good Role Model
· Good Team Worker
· Empowering Confident/Enthusiastic
· An Opportunist Realistic/Creative
· Self-motivated /able to work in isolation with Individuals served
General Requirements;
· High school diploma or equivalent required
· 1 years of experience working with disabled adults required
· 1 years of experience coaching and mentoring others preferred
· Valid CPR certification required
· Valid driver’s license required/Updated Vehicle Registration/Updated Vehicle Insurance with name on all documents
· Bilingual in Spanish and English preferred not required
· Must have reliable transportation, own vehicle to transport clients
· Ability to multitask, prioritize and manage time effectively
· Excellent verbal and written communications skills
· Self-motivated and comfortable working independently
· Extremely detail-oriented, goal-driven and organized
Work Location: Multiple Locations
Job Type: Full-time
Pay: From $21.50 per hour
Expected hours: No less than 30 per week
Benefits:
Schedule:
Education:
License/Certification:
Work Location: In person
Clear All
0 CRM Integration Specialist jobs found in Long Beach, CA area