CRM Integration Specialist is responsible for Customer Relationship Management (CRM) system integration. Ensures all functions of CRM system effectively work with all other applications and operating systems. Being a CRM Integration Specialist requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The CRM Integration Specialist supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a CRM Integration Specialist typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Description
MAINTENANCE TECHNICIAN
JOB DESCRIPTION
Reports to: Community Manager
FLSA Status: Non-Exempt. Position is eligible for overtime.
The Maintenance Technician will receive general supervision and direction from the Community Manager. The Maintenance Technician will comply with established policies and procedures and not take action contrary to such guidelines without the Community Manager approval.
Community Realty Management requires a background and drug screening as a condition of employment.
Qualifications:
Attendance: Due to the property staffing limitations, it is extremely critical that the individual be able to work their scheduled hours plus any other hours necessary to complete the job.
Maintenance Safety & Attire
Maintenance personnel are expected to adhere to all safety guidelines and must wear safety equipment as designated. Maintenance personnel are expected to know Company procedures including but not limited to: safety, record keeping, uniforms and payroll/benefits.
Maintenance personnel are expected to come to work in proper attire / uniform. Uniforms must be kept neat, clean and professional. Maintenance personnel are expected to wear their name badges at all times when on property.
Employees who are assigned duties that include maintenance, custodial, construction, alteration or repair of any kind, must wear safety toe shoes or boots at all times while on duty. Safety footwear must comply with American National Standards Institute (ANSI Z41-1991. Safety footwear must be maintained in good condition and must be replaced when damaged and/or the soles become worn and no longer provide slip resistance.
An employee arriving at work not in proper attire should be sent home without pay and change into proper attire before returning to work.
Discussing a person’s attire is always a difficult issue to address - let’s not make it an issue
that has to be addressed with you singularly.
Physical/Working Requirements:
Safety:
In addition, the position requires the following:
The Maintenance Technician duties may include, but are not limited to the following:
NOTICE OF SERVICE PENDING
When inside a resident’s apartment, notice that maintenance is inside must be posted to the resident’s door. This is to prevent a possibly uncomfortable and potentially dangerous situation should the resident arrive home to find someone inside their home. Maintenance Door Hangers will state “Maintenance is currently inside your home working” and will be ordered by the corporate office. Each property should have at least two of these door hangers on hand or one door hanger per maintenance employee, whichever is greater.
Door hanger is to be placed on the primary entry door while working inside to alert the resident that service personnel are in their home.
ROUTINE MAINTENANCE REQUESTS
Requests for routine maintenance shall be accomplished during normal daily working
hours. Company expects to complete 85% of all work requests within 48 hours.
THIS JOB DESCRIPTION MAY NOT BE ALL-INCLUSIVE AND EMPLOYEES ARE EXPECTED TO PERFORM ALL OTHER DUTIES AS ASSIGNED AND DIRECTED BY MANAGEMENT.
JOB DESCRIPTION AND DUTIES MAY BE MODIFIED WHEN DEEMED APPROPRIATE BY MANAGEMENT.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
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