CRM Program Director jobs in Boca Raton, FL

Hanley Foundation, a West Palm Beach-based non-profit organization with a mission of eliminating addiction through prevention, treatment, advocacy, and recovery support, seeks Program Directors to manage our expanding inpatient substance use and mental health treatment units. These are full-time positions based on-site in our treatment center located in West Palm Beach, Florida. The Program Director is responsible for the daily clinical management of a unit.  If you are an experienced mental health/ substance use professional, committed to providing quality care, and have a proven track record of leading successful treatment programs we want you to join our growing team. 

Main Duties & Responsibilities:

• Manage clinical staff including task assignment, training, individual supervision, and evaluation(s) of job performance.
• Oversee daily clinical issues, including but not limited to meeting with clients and families as deemed clinically appropriate, responsible for decisions regarding unusual discharges, and providing proactive direction to minimize crises.
• Complete monthly Quality Performance Indicator assessments.
• Promote the integration of a 12-step philosophy and a positive peer culture with clients, families, referrals, and Origins employees.
• Coordinate and develop therapeutic presentations provided on the treatment unit.  
• Provide psycho-educational presentations and co-facilitate groups as needed.
• Meet individually with clients when deemed clinically appropriate and provide clinical direction in crises as needed. 
• Utilize the written plan and organizational benchmarks when further developing staff and program.
• Collaborate with Marketing, Accounting, Intake, Admissions, and Continuing Care departments, resolving problems to improve seamless continuum functioning.
• Ensure compliance of all state standards and accrediting bodies.  
• Troubleshoot grievances and incident reports.
• Meet with families participating in FEP programs when necessary. 
• Serve as the point person for all public speaking events.
• Serve as leader of the multidisciplinary treatment team. This includes being an active supervisor on your team; collaborating with interventions and extended referrals to ensure consistent internal and external customer service. 
• Uphold all Origins Behavioral Health Care Policies and Procedures.
• Maintain client/potential client confidentiality following Origins’ Policy.
• Perform other duties as assigned by the Executive Team.

Knowledge/Skills/Abilities:

• A thorough understanding of the 12-step Philosophy.
• Managerial experience and competence.
• Strong computer skills and familiarity with Microsoft products and network components.
• Excellent communication skills that foster teamwork and high morale.
• Highly organized, and able to prioritize.
• Strong administrative skills.
• Knowledge and ability in strategic planning and implementation.
• Endorsement of the Origins Behavioral Healthcare philosophy that a chemical dependency is a primary, permanent, progressive, and potentially fatal disease that is treatable and arrestable.
• Able to provide multiple roles of clinical supervision, including consultant, mentor, team member, and administrator.
• Use a leadership style that creates and maintains an environment based on mutual respect, trust, and teamwork.
• Able to manage crises calmly, proactively, and with a professional demeanor.
• Empower and delegate key duties to others.
• Able to manage the client population utilizing a positive peer approach.

Education/Experience/Qualifications:

• Licensed by the State of Florida as a Qualified Credentialed Counselor (MCAP, LMHC, LCSW) in good standing; or deemed capable of delivering counseling services by Clinical Leadership.
• Education commensurate with licensure, master’s degree required.
• At least 3 years of experience working in a substance use treatment facility is required.
• Knowledge, experience, and competence in the specific areas of adult treatment, adult co-morbid complications, and family systems theory.
• Work experience in a 12-step immersion program.
• If in recovery, one (1) year of continuous sobriety is required.

Benefits:

• Health Insurance 
• Dental Insurance
• Vision Insurance
• Disability Insurance (employer-paid)
• Life Insurance (employer-paid)
• Eligible for medical, dental, vision, disability, and life insurance on the first of the month following the hire date
• Paid Time Off (15 days for first year, 20 days for 1-3 years)
• Eleven Paid Holidays
• 401(k) & 401(k) Matching
• Health Savings Account & Health Savings Account Matching

Hanley Foundation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Hanley Foundation is a Drug-Free Workplace. As a condition of employment, job applicants are required to undergo drug screening post-conditional offer of employment.

Company Website: www.hanleyfoundation.org