CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
The Program Director reports to the Prosecuting Attorney. Responsible for the day-to-day administration and operations of the Victim Assistance Program.
JOB RESPONSIBILITIES
Under the direction of the Holmes County Prosecuting Attorney, the Victim Assistance Program Director will serve as the program administrator; advocate for and provide assistance to victims of crime as they navigate the criminal justice system; supervise department employees, volunteers, and activities; prepare proposals and administer grants; comply with all grant reporting requirements, create and administer program budget and financial reports; collect data and prepare reports; coordinate and collaborate with community agencies and stakeholders; develop internal and external publications such as manuals, brochures, and reports; develop and maintain forms and policies.
DIRECT SERVICES
Minimum Qualifications:
· Bachelor’s Degree in social sciences, criminal justice, or related field preferred
· Knowledge of criminal justice system, victims’ rights, and crisis intervention strategies
· Well-developed critical thinking/problem solving skills, highly organized, self-motivated
· Strong oral and written communication skills, and able to effectively communicate with individuals from diverse backgrounds.
Applicants should forward a cover letter, resume and writing sample (if available) to Holmes County Human Resources, at 2 Court Street Suite 14 Millersburg, OH 44654 or mburns@co.holmes.oh.us.
EOE
Job Type: Full-time
Pay: From $42,000.00 per year
Benefits:
Ability to Relocate:
Work Location: In person
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