CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
This individual will be responsible for managing a team of individual(s) that drive our commercial external engagement marketing strategy, Peer-to-peer and Congress execution for an identified therapeutic asset within the C-R-M Franchise. This individual will oversee the development of our commercial external engagement marketing strategy in collaboration with key internal alliance stakeholders such as Patient Advocacy & Professional Relations, Public relations, Human Pharma Operations, Brand marketing, etc. This individual will also be responsible for executing above brand disease awareness campaigns (as necessary).
This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site.
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