CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
OUR STORY.
Harmonium was established in 1975 through an enterprising blend of vision and necessity to respond to Mira Mesa's rapidly growing need for juvenile diversion services. We continue to shape our mission, goals and services by listening to the needs of neighborhoods, individuals and families.
We are a 501(c)(3) nonprofit organization that reaches more than 30,000 San Diegans a year and offer a wide array of innovative and customized program services to over 5,000 children, youth, and families each day throughout San Diego County. We believe creative planning, collaboration, and strength-based intervention results in high quality services that promote well-being.
JOB DESCRIPTION.
This position provides leadership for the development, implementation, management and oversight of the Integrated Community Behavioral Health Services. The position is responsible for overseeing programs to ensure effectiveness in day-to-day fiscal and program operations, compliance with funder guidelines, meeting deliverables, policies and procedures, excellent customer relations, implementing best practices and the achievement of program goals and outcomes. The Program Director must have knowledge and the ability to provide direction in the emerging funding opportunities such as CalAIM and other sources. This position also acts as the Compliance Officer and HIPAA Privacy Officer to ensure Integrated Community Behavioral Health Services follow all County, State, and Federal mandates.
MINIMUM COMPETENCIES.
Job Type: Full-time
Pay: $116,000.00 per year
Benefits:
Schedule:
Work Location: Hybrid remote in San Diego, CA 92121
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