CRM Program Director jobs in Fayetteville, NC

Overview

Careers close to home and your heart 

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. 

Responsibilities

Are you compassionately committed to customer service and have the ability to lead and motivate a team? If so, we would like to hear from you!

Synchrony Rehab, a subsidiary of Trilogy Health Services LLC, is currently seeking a licensed Therapy Manager/ Rehab Manager/ Therapy Director at Greenbriar Village of Fairmont  a dynamic and innovative Skilled Nursing and Assisted Living health campus in Fairmont, NC. Candidates must hold an active or pending therapy state license in order to apply for this position.

We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization. 

Qualifications

Job Summary:Directs clinical assessments, program development, quality improvement, and productivity enhancement in a flexible interdisciplinary environment in campus location/s, home health, and/or outpatient care. Adheres to compliance with state licensure requirements and the company’s policies and procedures, professional practices and ethical standards. Demonstrates accountability for and contributes to program development, quality improvement, problem solving and productivity enhancement in a flexible interdisciplinary environment.

Roles and Responsibilities: • Meets the requirements of their specific therapy discipline and oversees therapeutic interventions in campus location/s, home health and/or outpatient care.

• Participates in and completes pre-admission screenings as requested and per company policies and procedures.

• Identifies and implements clinical program development needs and effectively schedules patient coverage.

• Leads the development of improved efficiency and productivity of clinical/administrative functions and promote plans for effectively achieving goals.

• Demonstrates knowledge of criteria/accreditation standards (JCAHO, CARF, HCFA, etc.), and assists with survey preparation as assigned/needed.

• Measures the success of training solutions through formal feedback and results.

• Directs the development of team members through structured activities, orientations and inservices.

• Supports and demonstrates a professional image/attitude when dealing with patients, clients, coworkers and others.

• Protects patient confidentiality at all times and facilitates effective communication with all patients.

• Contributes to client relations and marketing activities.

• Monitors team members licenses/certifications and memberships in applicable professional organizations.

• Assists with additional documentation requests and denial management.

• Recruits, screens, selects, hires, trains, coaches, counsels and develops a team of qualified and highly motivated individuals. Assists with student programs.

• Travel, including overnight stay as needed, to other campus and/or to home health locations in the designated territory.

• Conserves resources by controlling cost, adhering to budgets and using prudent judgment related to expense incurred by the Company.

• Reviews care plans daily to determine if changes in resident’s daily care routine have been made on the care plan.

• Reports any complaints, grievances, incidents and/or suspected resident abuse to the Area Manger/Director of Health Services and/or the Executive Director immediately.

• Other duties as assigned.

Qualifications: Education: Associate DegreeExperience: 1-3 years

Licenses and Certifications: 

Must hold applicable valid and unencumbered state license.

Current CPR Certification for healthcare providers through CPR training that includes hands on practice and in-person skills assessment preferred.

Physical Requirements: Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

THE SYNCHRONY ADVANTAGE

What if you could work for a company that genuinely cares about you as a person? At Synchrony, you’re so much more than just an employee – you’re a member of our family. Our benefits encompass your compensation, wellness, emotional and social well-being, so you can be the best version of yourself. That’s the Synchrony Advantage. #C4U

Comprehensive Benefit Package Including:

• Competitive Salaries & Weekly Pay
• Affordable Health Insurance Option up to $1,500 in HSA company contributions
• Incentive Based Wellness Program w/On-site Health Screenings
• Paid time Off
• Dental, Vision, Life Insurance, Short & Long Term Disability
• 401(k) with company match beginning July 1st, 2021!
• Tuition Reimbursement, Scholarships and Student Loan Repayment
• Employee & Dependent Scholarships
• Flexible Spending Accounts
• Employee Celebrations
• And much more!

Synchrony Hires Heroes Just Like YOU!