CRM Program Director jobs in Fort Lauderdale, FL

CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Program Director
  • Jump Start Tutoring Center
  • Fort Lauderdale, FL FULL_TIME
  • About us

    Do you love seeing the light bulb come on as a child learns something new? Jump Start Tutoring Center, an award-winning education company based in South Florida, is seeking a highly motivated and experienced Program Director to join our team.

    We are a fast growing and innovative start-up, and our goal is to democratize access to personalized learning to ensure every child is empowered with data driven and high-quality educational assistance.

    We provide tutoring, test prep, and homeschooling programs to students in grades K to 12, both in-home and online. With partnerships with schools, libraries, and NGOs, we aim to increase accessibility to personalized learning in the state. Our programs have been recognized for their effectiveness and have received funding from esteemed organizations like Forbes Under 30, Chisos Capital, Visa, Facebook, Office Depot, Spanx, Fiserv, Mielle, and the United Way.

    Join us in our mission to empower students and make a positive impact on education.

    Our work environment includes:

    • Work-from-home days
    • Growth opportunities
    • Community engagement

    Program Director

    We offer a competitive salary, Paid Time Off, and opportunities for professional growth.

    Do you love seeing the light bulb come on as a child learns something new? Jump Start Tutoring Center, an award-winning education company based in South Florida, is seeking a highly motivated and experienced Program Director to join our team.

    We provide tutoring, test prep, and homeschooling programs to students in grades K to 12, both in-home and online. With partnerships with schools, libraries, and NGOs, we aim to increase accessibility to personalized learning in the state. Our programs have been recognized for their effectiveness and have received funding from esteemed organizations like Forbes Under 30, USPTO, Chisos Capital, Visa, Facebook, Office Depot, Spanx, Fiserv, Mielle, and the United Way.

    As a Program Director, you are responsible for supporting the overall customer experience, education, sales, and operations of the center alongside the senior management team. This position is education, business, customer service, and sales wrapped up into one.

    Requirements:

    • Bachelor’s degree from an accredited college or university in a related field; or 5-10 years of experience managing a multi-site program education program.
    • Valid Current Driver’s License.
    • Duties:

    Develop, implement, and enforce all policies, procedures, and protocols for the program’s operations

    • Minimum of 5 years of supervisory experience
    • Grant writing and/or sales experience is highly desirable
    • Expertise in program development, implementation, and evaluation
    • Understanding of youth development principles
    • Commitment to social justice mission
    • Ability to work well with diverse populations
    • Collaborative and skilled in working with multidisciplinary teams
    • Highly organized with a proven ability to meet deadlines in a fast-paced work environment
    • Strong written, verbal, and interpersonal communication skills
    • Technologically proficient
    • Must have reliable transportation
    • Requires a background check upon offer

    Responsibilities:

    - Hire, train, and supervise program staff to ensure smooth program operations

    - Oversee program components, including tutor hiring, tutor training, scheduling, progress reports, and leadership development across multiple sites

    - Manage recruitment, enrollment, and engagement to meet program participation goals

    - Set goals, establish, and sustain programs, and expand opportunities for students who need higher levels of academic support

    - Provide high-quality, developmentally appropriate educational activities, such as K12 curriculum materials, assessment testing, individual inquiry, groups, and workshops

    - Ensure timely and high-quality personal customer service response to all calls and inquiries; calls get answered during business hours

    - Provide high-quality preparation beforehand and teaching support throughout the instructional hours

    - Ensure Jump Start Tutoring brand is highly recognizable by attending, organizing, and sponsoring events at community centers, schools, and libraries to increase organic sales

    - Manage staff, delegating tasks and authority, and coaching to improve staff performance

    - Present at local, regional, or national conferences and write articles related to learning center leadership

    - Monitor the academic progress of students by analyzing progress reports from instructors, determine eligibility and satisfactory progress toward a degree, identify current and potential needs or problem areas; such as study skills and tutoring, and help students access school resources

    - Build rapport with parents and effectively convey the benefits of the tutoring center and our commitment to helping their child be successful in Reading, Math, Science, Social Studies, and Writing

    - Schedule assessments and effectively enroll students

    Expectations:

    - Staff members will report to the director who is responsible for the productive and harmonious operation of the diverse functions of the department. Supervision includes staff meetings, providing ongoing coaching, formal or informal evaluations, staff development plans, program reviews, and being available for individual consultations

    - Communicate with student caseload systematically, frequently, and intentionally through multiple methods, including but not limited to face-to-face meetings, school-supported technology solutions, e-mail, and telephone

    - Provide tutors with detailed information and recommended educational consulting plans and milestones for each new student

    - Track tutor performance and provide continuous support of tutors’ efforts

    - Engage regularly with key stakeholders by scheduling meetings with school staff, administrators, superintendents, and school board members

    - Ability to independently plan, organize, and evaluate work requirements and priorities, and select optimal methodologies and alternatives to handle normal and unusual situations

    - Supervise standardized test prep tutoring and ensure all enrolled students participate

    - Implement supportive activities that promote family involvement

    - Manage grant writing and proposal responses to RFIs, RFQs, and RFPs, and ensure timely submission of Jump Start’s responses

    - Integrate economic empowerment activities into the program, including financial literacy, internships, professional mentoring, and career exploration

    - Manage persistence programming to support students' transition from high school to college and continue through graduation

    - Identify new partnership opportunities, and implement resources to support persistent efforts

    - Manage client prospecting, lead generation, emails, and sales calls to parents, schools, and community organizations

    - Work with families (current and new) over the summer to prepare students with accommodations for the upcoming school year

    - Create or curate supplemental resources, as needed, to strengthen the curriculum

    - Develop and implement a comprehensive Supplemental Instruction (SI) program

    - Conduct regular program assessments and evaluations to ensure program goals are met and compliance with contracts and funder agreements

    - Maintain program data and prepare accurate and timely program reports

    - Monitor program files to ensure compliance with regulations

    - Participate in relevant task forces, coalitions, and collaborations

    - Represent Jump Start Tutoring at public events and in the community

    - Perform other duties as assigned

    Job Type: Full-time

    Pay: $55,000.00 - $60,000.00 per year

    Benefits:

    • Employee discount
    • Flexible schedule
    • Paid time off
    • Referral program

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Education:

    • Bachelor's (Required)

    Experience:

    • Management: 5 years (Required)

    License/Certification:

    • Driver's License (Preferred)

    Work Location: Hybrid remote in Fort Lauderdale, FL 33301

  • 27 Days Ago

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MANAGER - CRM
  • Seminole Hard Rock Support Services
  • Davie, FL FULL_TIME
  • Overview Responsibilities Provides technical and organizational support for the Director of CRM, including but not limited to, data accuracy, campaign management, system-based offer creation and overs...
  • 1 Month Ago

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Manufacturing Program Director
  • ENVISION STAFFING SOLUTIONS INC
  • Fort Lauderdale, FL FULL_TIME
  • Must have Aviation experience (AS90100D) The position of Manufacturing Program Director (MPD) encompasses the responsibility to ensure on-time production & delivery of latest aviation transponder, The...
  • 18 Days Ago

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Radiologic Technology - Program Director
  • Keiser University 2
  • Pembroke, FL FULL_TIME
  • As the Radiologic Technology Program Director, the role involves ensuring the effectiveness of program operations, overseeing ongoing accreditation and assessment processes, and maintaining compliance...
  • Just Posted

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Influencer Program Director (On-Site)
  • Integra Beauty
  • Dania, FL FULL_TIME
  • Who We Are:Our team of innovators and visionaries is passionate about pushing the envelope and taking bold risks that inspire people to realize their beautiful potential. With our HQ in Los Angeles, D...
  • 12 Days Ago

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Fatherhood Program Director
  • Prevention Central
  • Fort Lauderdale, FL FULL_TIME
  • Prevention Central is a 501 © (3), non-profit organization which was founded in 1993. Initially organized to address the issues of minority over representation in the juvenile justice system. Preventi...
  • 15 Days Ago

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0 CRM Program Director jobs found in Fort Lauderdale, FL area

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Trauma Program Director
  • HCA
  • Miami, FL
  • This position is incentive eligible. Introduction We are seeking a Trauma Program Director with HCA Florida Kendall Hosp...
  • 3/28/2024 12:00:00 AM

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Senior Program Director
  • YOUNG MENS CHRISTIAN ASSOCIATION OF
  • Boca Raton, FL
  • Job Details Level Experienced Job Location Peter Blum Family YMCA - Boca Raton, FL Position Type Full Time Salary Range ...
  • 3/27/2024 12:00:00 AM

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Rehabilitation Services Program Director
  • HCA
  • Miami, FL
  • This position is incentive eligible. Introduction Are you passionate about the patient experience? At HCA Healthcare, we...
  • 3/27/2024 12:00:00 AM

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Program Director - Turfgrass Management
  • Keiser University
  • West Palm Beach, FL
  • Program Directors are responsible for leveraging their expertise to develop, maintain and deliver education services to ...
  • 3/27/2024 12:00:00 AM

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Program Director
  • HCA
  • North Miami Beach, FL
  • Description This position is incentive eligible. Introduction Are you passionate about the patient experience? At HCA He...
  • 3/25/2024 12:00:00 AM

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Program Director - Biomedical Sciences
  • Keiser University
  • West Palm Beach, FL
  • Program Directors are responsible for leveraging their expertise to develop, maintain and deliver education services to ...
  • 3/25/2024 12:00:00 AM

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Cookie Program Director
  • Girl Scouts of Southeast Florida
  • Lake Worth, FL
  • Cookie Program Director To give our best, we hire the best. At Girl Scouts of Southeast Florida, we believe in the power...
  • 3/24/2024 12:00:00 AM

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Influencer Program Director (On-Site)
  • Integra Beauty
  • Dania, FL
  • Who We Are: Our team of innovators and visionaries is passionate about pushing the envelope and taking bold risks that i...
  • 3/24/2024 12:00:00 AM

Fort Lauderdale (/ˈlɔːdərdeɪl/) is a city in the U.S. state of Florida, 28 miles (45 km) north of Miami. It is the county seat of Broward County. As of the 2017[update] census, the city has an estimated population of 180,072. Fort Lauderdale is a principal city of the Miami metropolitan area, which was home to an estimated 6,158,824 people in 2017. The city is a popular tourist destination, with an average year-round temperature of 75.5 °F (24.2 °C) and 3,000 hours of sunshine per year. Greater Fort Lauderdale, encompassing all of Broward County, hosted 12 million visitors in 2012, including...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$208,495 to $254,663
Fort Lauderdale, Florida area prices
were up 2.9% from a year ago

CRM Program Director in Alexandria, LA
As the CRM Program Director, you will be responsible for the full lifecycle and support of the CRM platform.
December 13, 2019
CRM Program Director in Santa Rosa, CA
You would be responsible for all development within Salesforce and for helping with future CRM solutions to increase overall efficiency.
January 15, 2020
CRM Program Director in Kansas City, MO
This role requires a seasoned Program Manager who is comfortable driving efforts across departments and functions, effectively communicating and managing through challenges to deliver expected results.
January 08, 2020