CRM Program Director jobs in Gainesville, FL

Are you looking to find personal and professional fulfillment, and align your career with your values?

At Gateway Foundation, our employees have an opportunity to make a difference every day by helping people with substance abuse issues gain control of their lives.

Gateway Foundation is a recognized non-profit leader in evidence-based treatment proven to get results. Our experts in Addiction Medicine—including highly educated clinical and medical professionals and expert psychiatrists and nurses—deliver care that never stops. Throughout Gateway’s proud history of helping others, dedicated and professional employees have been vital to accomplishing our life-saving mission. Read more about the incredible recognition that we recieved!

If you are a collaborative professional who shares our commitment to helping people with substance abuse and mental health issues turn their lives around – GATEWAY IS THE PLACE FOR YOU!

Program Directors are responsible for:

• Oversees the integration of clinical services and milieu management (client supervision) to support program goals.
• Meets with supervisors, managers, vendors, department officials, or other entities to solicit cooperation and resolve problems.
• Provides integration effort updates to higher level management with recommendations for cross functional initiatives.
• Audits, monitors, evaluates assigned program services and results to ensure contractual and licensure compliance, as well as compliance with business, health, safety, environmental, and employee relations regulations and laws. Initiates corrective actions to meet specifications for quality, quantity, schedule and cost.
• Oversees client services by, auditing client records, reviewing client recommended discharge plans, and conducting client case reviews to ensure consistent and timely documentation of reports and investigations.
• Develops program budget projections, monitors and approves expenditures, and initiates corrective actions to resolve variances.bReviews financial reports including contract utilization and income and expenses to ensure accuracy and budgetary and contractual compliance.
• Prepares regular and special reports or analyses on financial status and program results and activities, for review and use by managers and executives in planning and evaluating program activities, services, and results.
• Assists management in developing and refining program policies and procedures; and research, planning, securing approval of, and implementing new or enhanced program services per contract to ensure maximum utilization of unit treatment resources.
• Manages and leads assigned personnel to promote commitment to organization philosophy and mission, and continuous professional growth and development of staff.
• Interviews, hires, evaluates work performance, disciplines and discharges subordinate staff.
• Assists managers in resolving complex employee relations problems and approves appropriate recommendations for personnel actions.
• Responsible for quality control of the programs and services across several facilities in the assigned area.

Job Requirements:

• Bachelor's Degree or Master’s Degree in a Human Service field (Psychology, Social Work, Mental Health or Substance Abuse Counseling, or closely related field), Criminal Justice, Public Health, or Business Administration from an accredited college or university.
• Two (2) years of management experience as a Program Director / Clinical Supervisor with successful completion of TC experiential training Therapeutic Community (TC) setting or; or a combination of equivalent education and experience.
• Current Certified Addictions Professional (CAP) or Masters Certified Addictions Counselor (MCAP) or Licensed Clinical Social Worker (LCSW) OR Licensed Marriage and Family Therapist (LMFT).
• Valid local driver’s license, insurance and good driving record required. Must be at least 21 years of age.
• Strong knowledge of health administration regulations and standards, program funding and financing, and applicable laws and regulations; in-depth knowledge of management theories and techniques
• Strong communication skills to exchange information and interact with treatment team, clients, client families and outside vendors and agencies
• Working knowledge of federal and state rules and regulations governing health records confidentiality
• Strong leadership skills
• Strong critical thinking, high level persuasion and negotiation and presentation skills
• High level problem-solving and analytical abilities to organize, plan and direct activities and operations within assigned geographical area
• Ability to organize, evaluate, plan effective administration and operation of diverse programs and services dispersed across a geographic region

Competitive Compensation and Benefits:

Gateway Foundation values its employees and provides an inclusive and diverse work environment where dedicated employees can make a difference. We are committed to engaging and rewarding our employees in meaningful ways. For eligible employees, we provide a Total Rewards Package that includes:

• Health Insurance - Including a wellness premium incentive opportunity
• Dental & Vision Insurance
• Paid Time Off - Including 18 days of PTO and 9 paid holidays in the first year
• Catastrophic Absence Time (CAT) - Accrue up to seven days annually, to be used during an extended personal illness
• Flexible Spending Accounts
• Commuter Accounts
• 403(b) Retirement Plan with company match
• Life and AD&D Insurance
• Long-Term Disability (LTD)
• Employee Assistance Program (EAP)
• Gateway is a qualified employer for Public Service Loan Forgiveness (PSLF)
• Tuition Reimbursement
• Training & Development Programs

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.