CRM Program Director jobs in Lima, OH

CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Program Director - IHBT Services
  • SAFY
  • Lima, OH FULL_TIME
  • SAFY is seeking a full time Program Director to oversee Intensive Home-Based Treatment (IHBT) Services for the Lima Behavioral Health division in Ohio.

    As an IHBT Program Director, you will be responsible for the quality of services carried out in the communities where we provide IHBT services. Provide continuous direction, assistance, and clinical oversight to those supervised. Accountable for the fiscal viability of the program.

    Who We Are

    At SAFY, our mission is Preserving Families & Securing Futures. For over 35 years, our work has rested on a single, radical idea – children belong in families. We believe that every child and family deserves the opportunity to reach their full potential. We are an extraordinary team of 500 employees in seven states providing services such as Family Preservation & Reunification, Behavioral Health, Therapeutic Foster Care, Adoption Services and Older Youth Services so the families and children we serve can build resilience and thrive.

    What You’ll Do

    Clinical:

    • Directly involved in Implementation of IHBT services throughout the state
    • Directly involved with crisis intervention.
    • Collaborate with teams to process appropriate referrals and engagement into the SAFY program.
    • Ensure that the teams meet the fidelity model of the program and oversees program compliance.
    • Ensure program quality, business and clinical annual goals are met.
    • Provide clinical supervision to clinical staff by adhering to clinical supervision model.
    • Prepare reports, as required, in a timely manner.

    Supervisory:

    • Lead, coach and develop a high-performance team. Provide direction to staff in the form of answers to problems and advice with staff performance and youth issues. Establish performance goals and monitor progress for the staff in the IHBT program.
    • Interview candidates applying for assigned clinical and non-clinical positions in the program. Responsible for the training of assigned staff, which includes, thorough and complete training for new employees and assuring that the current staff receive appropriate continuing education.
    • Assign and evaluate performance goals, conduct monthly supervision, and perform scheduled evaluations for all direct reports. Establish work schedules and on call rotation among staff to assure program coverage.
    • Supervise treatment plan development and reviews. Provides supervisory and clinical backup support for the needs of parents and staff.
    • Fill in for various positions during absence of vacancy of such. This may include providing direct services to parents and clinical support to youth in the absence of a therapist.
    • Conducts program team meetings and provides oversight to all staff in IHBT programs, addressing both the clinical and operational issues within the program.
    • Work with Executive Director/Assistant Executive Director and finance department to develop an annual operating budget and work within that budget once approved. Review monthly financial information and make suggestions when necessary.

    Other:

    • Establish and maintain a positive working relationship with all levels of SAFY staff by participating in joint meetings, and problem identification and resolution.
    • Establish and maintain a supportive and positive working relationship with referring agencies, and other SAFY stake holders.
    • Attend relevant in-house and external seminars, trainings, conferences, and workshops to develop and enhance knowledge in the designated area as well as achieve relevant education hours per year to enhance professional and job-related skills.
    • Attends required meetings within program, state, and central office (team and/or community partners).
    • Participate in assigned committees and chairs if so appointed. If appointed, maintain liaisons with state and national organizations.
    • Meets regularly with supervisor to discuss issues and performance.
    • Submit monthly/quarterly reports to immediate supervisor.
    • Sensitive and responsive to the cultural differences of staff, clients, and others.
    • Conduct new staff orientation training as necessary.
    • Provide backup to on call response for IHBT Program.
    • Other duties as assigned by supervisor.

    What You Bring

    We are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to serve the children and families in our care. You’ll be right at home if you learn from failure and overcome adversity, cultivate strong relationships, understand the power of diversity, advocate for equity, aspire to lead through inclusion, and push yourself, your work and the people around you to the next level.

    Qualifications

    • Master’s degree in the field of social work, counseling, psychology, or other license-eligible related field of human services
    • LISW/LPCC required
    • Required to obtain Adoptions Assessor Certification
    • Three years of experience in the field of social services; one year being in a supervisory/administrative capacity and two years being in providing direct care services

    What We Offer

    • Targeted hiring range - $62,000 - $80,000
    • Compensation is commensurate with transferrable experience, education and licensure of candidate, along with internal equity and budgeted amount for the role.
    • Comprehensive benefit plan options including medical, dental, vision, disability, life insurance and flexible spending account options
    • 401(k) Retirement plan with company match
    • 12 paid holidays per year and generous sick & vacation time
    • Tuition Reimbursement
    • Adoption assistance
    • Referral bonus program
    • Leave donation program
    • Professional Development & reimbursement for outside clinical supervision
    • Mileage reimbursement
    • Company paid cell phone or stipend
    • Daily access to your earned wages through Zayzoon
    • Performance Bonus Potential

    SAFY is an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. SAFY does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, arrest record, conviction record, or any other personal characteristic protected by applicable law. This policy covers all programs, services, policies, and procedures of SAFY, including recruiting, hiring, training, promotion, and administering all personnel actions, such as compensation, benefits, transfers, layoffs or terminations.

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Education:

    • Master's (Required)

    Experience:

    • supervisory: 2 years (Preferred)

    License/Certification:

    • LISW or LPCC (Required)

    Work Location: Hybrid remote in Lima, OH 45801

  • 1 Month Ago

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Program Director (OH - Shelby - Jackson Center Local)
  • LifeWise Academy Programs
  • Jackson, OH FULL_TIME
  • About Us LifeWise Academy is a released-time religious instruction program that exists to reach public school students with the gospel during school hours. Under released time law, students may be rel...
  • Just Posted

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Program Director (OH - Hardin - Ada Exempted Village)
  • LifeWise Academy
  • Ada, OH FULL_TIME
  • About Us LifeWise Academy is a released-time religious instruction program that exists to reach public school students with the gospel during school hours. Under released time law, students may be rel...
  • 1 Month Ago

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Liquid Loading Technician
  • Ohio Laborers’ Apprenticeship Program
  • Lima, OH FULL_TIME
  • **Job Overview:** The liquid loading job consists of the automated loading of railcars and trucks with both liquid and dry fertilizers and other hazardous liquids. Applicants must wear chemical suits,...
  • Just Posted

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Surgical Neurophysiologist - Manchester
  • SpecialtyCare Associate Referral Program
  • Hampshire, OH FULL_TIME
  • Passionate, driven people dedicated to making a difference in healthcare. SpecialtyCare continues to grow and we’d like you to grow with us. We are the industry leader in intraoperative neuromonitorin...
  • 10 Days Ago

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Community Coordinator - High School Exchange
  • Program for Academic Exchange (PAX)
  • Findlay, OH FULL_TIME,PART_TIME,CONTRACTOR
  • PAX Program of Academic Exchange is seeking Community Coordinators in your area. TO BE CONSIDERED YOU MUST APPLY ONLINE AT THIS LINK: https://pax.org/coordinator-application Ideal candidates: An activ...
  • 1 Month Ago

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0 CRM Program Director jobs found in Lima, OH area

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Project Manager
  • PowerBuilt Material Handling Solutions
  • Bellefontaine, OH
  • Job Description Job Description Position: Project Manager Department: Implementation Direct Report To: Director – Implem...
  • 4/26/2024 12:00:00 AM

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Volunteer Coordinator - Thrift Shop
  • Bon Secours Mercy Health
  • Lima, OH
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 4/26/2024 12:00:00 AM

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Environment, Health and Safety Manager
  • Novax Recruitment Group
  • Lima, OH
  • Job Title: Environmental Health & Safety Manager Salary: $77,000-$90,000 (+ 5% bonus potential) Location: Lima, OH Indus...
  • 4/26/2024 12:00:00 AM

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Legal Admin Specialist (Estate & Gift Tax) (Estate Tax Technical Advisor) (TEMP NTE 1 YR MBE, MBP)
  • Department Of The Treasury
  • Lima, OH
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE)DIVISION? A description of the business units can be found at: htt...
  • 4/26/2024 12:00:00 AM

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Housekeeper
  • Kessler Estates Senior Living
  • Lima, OH
  • Position Details Employment Status: Part-Time Is Remote: No Salary: 12.50 Hourly Shift: 1st Shift HOUSEKEEPER - PART TIM...
  • 4/25/2024 12:00:00 AM

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Mental Health Clinician
  • ARK Behavioral Health
  • Van Wert, OH
  • Our mission. Ark Behavioral Health is a network of Drug and Alcohol Addiction Treatment Facilities that provide a variet...
  • 4/24/2024 12:00:00 AM

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Graphic Designer
  • HCF Management, Inc.
  • Lima, OH
  • Introduction: HCF believes each employee makes a significant contribution to the quality of life of our residents and th...
  • 4/23/2024 12:00:00 AM

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Join Our Team as Chief Operations Officer (COO) at a Well-Established Multi-Specialty Practice
  • ScrogginsGrear
  • Findlay, OH
  • Are you a dynamic leader looking to make a difference in healthcare operations? We're seeking a Chief Operations Officer...
  • 4/22/2024 12:00:00 AM

Lima (/ˈlaɪmə/ LY-mə) is a city in and the county seat of Allen County, Ohio, United States. The municipality is located in northwestern Ohio along Interstate 75 approximately 72 miles (116 km) north of Dayton and 78 miles (126 km) south-southwest of Toledo. As of the 2010 census, the city had a population of 38,771. It is the principal city of and is included in the Lima, Ohio metropolitan statistical area, which is included in the Lima–Van Wert–Wapakoneta, OH, combined statistical area. Lima was founded in 1831. The Lima Army Tank Plant, built in 1941, is the sole producer of the M1 Abrams....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$202,545 to $247,400
Lima, Ohio area prices
were up 1.3% from a year ago

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