CRM Program Director jobs in Livonia, MI

CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Associate Director, Connections Strategy (CRM)
  • Publicis Groupe
  • Birmingham, MI FULL_TIME
  • Company DescriptionDigitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by Ad Age as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.Job DescriptionStrategy at Digitas is a multi-disciplinary team of Creative, Social, Experience and Connections Strategy experts, unified by a shared ambition to inspire ideas that move people.To further accelerate this ambition, we are looking for an outstanding Associate Director, Connections Strategy (CRM) – someone who champions a modern approach to connected brand experiences powered by data; who understands consumer behavior and context, and architects and orchestrates strategic communications to define how brands connect to people in a digital worldSound like you? Read on. What you’ll do:  As Associate Director, Connections Strategy focusing on CRM, your marketing, martech, data and CRM channel expertise will be essential to supporting and inspiring strategic direction for client engagements.Demonstrating an intimate understanding of how consumers interact with addressable channels and technology, you’ll focus on effectively solving clients' business challenges and inspiring connected and customer centric experiences through an orchestrated system of owned and  addressable touchpoints powered by macro and micro insights. Day-to-day, your role will include:Analyzing and illuminating how consumers interact with CRM communications  through research and rigorous data analysis of performance data and segmentation insightsMapping consumer experience/CRM journeys to identify high-impact moments for brands to connect, build loyalty and increase lifetime valuePartnering with analytics teams to guide the activation of data-driven segmentation insights and ideate contact strategies that a brand needs to provide to influence audiencesIdentifying opportunities to leverage 1P & 3P data and marketing technology stack to improve CRM strategies and tacticsBriefing creative teams on customer centric CRM experiencesAssessing CRM maturity and opportunities for improving lifetime valueDesigning orchestrated systems of brand communications, partnering with integrated marketing and creative teams to bring customer-centric experiences to lifeBring best practices to clients in integrated marketing communications across addressable channels like email, sms, web, direct mail and mediaBuilding trusted client relationships, keeping them apprised of competitive activity, cultural shifts and consumer trendsForming collaborative relationships with other agency capabilities, partner agency teams and third parties as necessaryMaintaining and evolving Connections team artifacts, demonstrating a consistent and repeatable approach to Connections Strategy outputs QualificationsThis exciting and important role requires strong work experience (7-9 years; min 4-year college degree), including a track record of impactful work and professional ingenuity – which means you are:A digitally-savvy marketer with a depth of knowledge in digital strategy and/or multi-channel planning, and an unstoppable drive to bring the best work to lifeA knowledgeable CRM practitioner  who understands how data and technology enable personalization at scaleExperience with CRM platforms such as Adobe or Salesforce Marketing CloudTime spent developing and implementing strategies specifically in owned and addressable channels such as email, SMS, app, website, direct mail and mediaA strong analytical thinker with exceptional research dexterity and a creative approach to data explorationA trend-watcher who is forever curious about digital behavior and cultural shifts, with a talent for translating opportunities into smart, persuasive points of view An engaging storyteller who brings a presentation to life in an articulate, straightforward and compelling waySuperior relationship skills able to work with cross-functional teams and has a service-oriented mindsetAn up-and-coming leader and team manager with a demonstrated ability to coach and develop talent, inspire and drive change and rally varied groups to collaborate effectively An all-around seasoned professional with exceptional communication, organizational and time management skills, and the flexibility to adapt quickly to changeGot what it takes? We’d love to hear from you.Additional InformationDigitas is an equal opportunity employer.
  • 1 Month Ago

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Vice President Director, Connections Strategy, CRM
  • Publicis Groupe
  • Birmingham, MI FULL_TIME
  • Company DescriptionDigitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. W...
  • 1 Month Ago

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Vice President Director, Connections Strategy, CRM
  • Digitas
  • Birmingham, MI FULL_TIME
  • Company Description Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. ...
  • 1 Month Ago

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Program Director
  • Pontiac Nonprofit Organization
  • Pontiac, MI FULL_TIME
  • Position—Assistant Program Director DescriptionThe Assistant Program Director reports to the Program Director and is responsible for assisting with the following: Supervision of all program staff and ...
  • 11 Days Ago

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Program Director
  • Center for Employment Opportunities
  • Pontiac, MI FULL_TIME
  • Program Director Full-time, in-person availability at our Pontiac/Detroit Michigan Office Anticipated deadline to submit application: January 22nd, 2024. Position may close early if application limit ...
  • 13 Days Ago

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Program Director
  • Center for Employment Opportunities
  • Detroit, MI FULL_TIME
  • Program Director Full-time, in-person availability at our Pontiac/Detroit Michigan Office Anticipated deadline to submit application: January 22nd, 2024. Position may close early if application limit ...
  • 13 Days Ago

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0 CRM Program Director jobs found in Livonia, MI area

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MID-DAY HOST
  • Beasley Media Group, Inc.
  • Detroit, MI
  • Full-time Detroit, MI Posted 6 months ago Date: October 9th 2023 Title: Midday Host Location: Detroit, MI Description: B...
  • 4/19/2024 12:00:00 AM

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Director of Programs and Workforce Development
  • NPPN
  • Detroit, MI
  • Job Description Organization Overview: The Empowerment Plan is a holistic workforce development organization addressing ...
  • 4/18/2024 12:00:00 AM

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Intake Clinician I or II
  • Livingston County Community Mental Health
  • Ann Arbor, MI
  • Job Description Job Description Salary Information: Intake Clinician I: $54,408.71 - $62,266.51 annual salary based on e...
  • 4/18/2024 12:00:00 AM

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Physician Faculty
  • McLaren Macomb Medical Center
  • Macomb, MI
  • The Internal Medicine Faculty Physician serves as part of core faculty for ambulatory clinic and/or inpatient teaching s...
  • 4/17/2024 12:00:00 AM

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Program Director Behavioral Health Academic
  • McLaren Macomb Medical Center
  • Macomb, MI
  • The Behavioral Health Academic Program Director will develop and implement a Behavioral Medicine curriculum within Emerg...
  • 4/17/2024 12:00:00 AM

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TrinityElite Strength Coach
  • Trinity Health
  • Livonia, MI
  • Employment Type: Part timeShift: Description: Trinity Elite Strength and Conditioning Coach provides sports performance ...
  • 4/17/2024 12:00:00 AM

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On Call- Medical Assisting Lab Technician (Applicant Pool)
  • Schoolcraft College
  • Livonia, MI
  • Posting Details Position Information Job Title On Call- Medical Assisting Lab Technician (Applicant Pool) Job Summary Th...
  • 4/17/2024 12:00:00 AM

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Program Director- Surg Tech (Interim)
  • Dorsey School of Business
  • Detroit, MI
  • Job Type Part-time Description Summary: The Interim Program Director for the Associate of Applied Science in Surgical Te...
  • 4/16/2024 12:00:00 AM

Livonia is a city in the northwest part of Wayne County in the U.S. state of Michigan. It is a large suburb with an array of traditional neighborhoods (most of which were built in the 1950s and 1960s) connected to the metropolitan area by freeways. The population was 96,942 at the 2010 census, making it Michigan's ninth largest municipality. The municipality is a part of Metro Detroit, and is located approximately 15 miles (24 km) northwest of downtown Detroit, and less than two miles (3 km) from the western city limits of Detroit (Redford Township lies between the two). According to the Unite...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$216,321 to $264,226
Livonia, Michigan area prices
were up 1.2% from a year ago

CRM Program Director in Alexandria, LA
As the CRM Program Director, you will be responsible for the full lifecycle and support of the CRM platform.
December 13, 2019
CRM Program Director in Santa Rosa, CA
You would be responsible for all development within Salesforce and for helping with future CRM solutions to increase overall efficiency.
January 15, 2020
CRM Program Director in Kansas City, MO
This role requires a seasoned Program Manager who is comfortable driving efforts across departments and functions, effectively communicating and managing through challenges to deliver expected results.
January 08, 2020