CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD!
What We Offer
Enjoy our many benefits and incentives including:
For more details about our benefits, visit our website!
About the Job
We have an exciting new opening for an Outpatient Certified Recovery Mentor (CRM) to work out of our DownTown Clinic in Medford, Oregon. The CRM will link individuals to self-help support groups and connect them with resources to support their recovery including housing, employment, schooling, and professional and non-professional services. The CRM will assist clients in navigating different and sometimes difficult systems and services (e.g., child welfare, criminal justice, mental health, primary health, probation and parole, and the court systems) and in obtaining necessary documents such as Food Handlers Cards and ID’s. They will also facilitate a recovery skills group and/or co-facilitate evidenced-based recovery curriculum. Successful applicants must understand HIPPA and 42CFR Part 2, demonstrate strong communication and active listening skills, and have experience in the Harm Reduction model. The CRM will transport clients to or meet clients off-site for community support meetings such as AA, NA, or other 12-step functions to support clients in making connections.
Work Schedule: Monday through Friday, 8:00am – 5:00pm (Full Time)
What You’ll Make
$22.00-$26.00 per hour DOE/Credentials. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired).
About the Program
Our Outpatient Program provides assessment and evaluation, treatment plan development, and provides clinically indicated outpatient therapy, case management, skills training, and psychiatric (medication) services. The Psychiatric Services Team operates as a branch within the Outpatient Program, specializing in psychiatric, nursing, and medication services. Psychiatric services are provided both on-site and remotely through telemedicine.
ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program.
What You’ll Need
Successful applicants MUST:
Successful applicants MUST also have a valid Oregon driver’s license, maintain a safe driving record, and have the ability to pass a criminal background check.
Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, sit, stand, walk, reach; as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally climb stairs and ladders, bend, stoop, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully completecrisisde-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques. Reasonable accommodations can be made.
About Us
ColumbiaCare Services is a non-profit, behavioral health and Veteran’s service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor diversity in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from diverse backgrounds and who will contribute to our mission, vision, and core values.
We are proud to be an Equal Opportunity and Affirmative Action Employer; therefore, we invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status as well as bilingual and/or bicultural applicants.
Compensation details: 22-26 Hourly Wage
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