CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Reporting to the Branch Executive Director, the Program Director is a pivotal leadership role at the YMCA, responsible for overseeing and advancing program growth. This multifaceted position involves developing and managing operating plans and budgets, closely monitoring financial trends, and implementing strategies to grow the youth-serving functions of the YMCA. Additionally, the Program Director may supervise the Lifeguards, Swim Instructors, and all Youth Development staff and volunteers. The Program Director recruits and trains personnel and ensures staff performance aligns with organizational goals. This role plays a supportive function to the Executive Branch Director and Program Staff, providing on-site assistance and representing the YMCA at community events. With a focus on program quality and innovation, this position also collaborates with the YMCA to deliver programs successfully, actively participates in the Annual Campaign, and contributes to the overall success of the organization through various responsibilities and duties.
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0 CRM Program Director jobs found in Mobile, AL area