CRM Program Director jobs in Moreno Valley, CA

CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Program Director
  • Marsell Wellness Center
  • Fontana, CA FULL_TIME
  • JOB DESCRIPTION  
     
    Job Title: Program Director  
    Department: Family Services
    Location: Fontana
    Reports To: Regional Family Services Director     
    FLSA Status: Exempt  
    Remote Status: Hybrid  
    Salary Range Starting at $87,000

    Position Summary: Plan, direct, or coordinate the work for specific marketing projects. Develop schedules and assign resources to ensure that the project meets its targets and goals.

    Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Plan, organize, and assign the work of staff and any technical experts and/or consultants.
    • Provide leadership in the development and implementation of recommended procedures and programs.
    • Ensure MARSELL is sufficiently diverse in strengths and capabilities to plan and deliver appropriate services; ensure appropriate advocacy support; assist children and families to gain access to a full array of services; mediate barriers to services within the system; collaborate to redress for gaps in services.
    • Attend Board meetings and compose written, comprehensive reports for executive leadership and Board review.
    • Monitor compliance for all operations, including human resource laws and best practices, contractual fidelity, local and Federal laws, and regulations governing operations, and fiscal/auditory compliance.
    • Participate in the planning and implementation of the quality improvement processes.
    • Review all licensing and incident reports provided by the administrator and based upon such review; ensure that the agency and its certified family homes thereafter comply with all applicable regulations.
    • Hold regular staff meetings to discuss plans and policies.
    • Organize and carry out a program for staff development and arrange for attendance of staff at social work conferences and other meetings which assist in professional growth and effectiveness.
    • Provide leadership and stimulation in community planning for the children and their families.
    • Supervise any post placement services.
    • Assist with intake/placement when needed.
    • Travel to include transportation of children to parents/sponsor on rotation with other positions.
    • Perform other duties as requested by the assigned supervisor and our management.

    Supervisory Responsibilities: Manages subordinate employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
    Competencies: To perform the job successfully, an individual should demonstrate the following.
    • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
    • Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
    • Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
    • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
    • Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
    • Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
    • 5 years’ experience in child welfare administration and/or child protective services
    • 2 years’ experience in program management, FFA Supervision or as the director of a licensed childcare program.

    Education/Experience: Master's degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
    • Master’s degree in social work or equivalent degree in education, psychology, sociology, or other relevant behavioral science degree; Bachelor’s degree plus 5 years’ experience in child welfare administration, child protective services.

    Language Ability:
    Bilingual in Spanish is preferred.
    Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.

    Mathematical Ability:
    Comprehend and apply principles of advanced calculus, algebra and advanced statistical theory. Work with concepts such as limits, rings, quadratic and differential equations, and proofs of theorems.


    Reasoning Ability:
    Apply logical thinking to a wide range of intellectual and practical problems. Deal with nonverbal symbolism (e.g., formulas and equations) in difficult phases. Deal with a variety of abstract and concrete variables.

    Computer Skills:
    • Proficiency in MS Office (Word, Excel, Outlook)
    • Proficient in the use of standard office equipment.
    Certificates and Licenses:
    Possession of or the ability to secure an administrator's license as required by the State.

    Supervisory Responsibilities: Directly supervises employees in the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
    Supervise, coaches, and mentors staff providing guidance to their work and learning including,
    when necessary, corrective/disciplinary action in a timely and professional manner.

    Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • The noise level in the work environment is usually moderate.
    Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit.  The employee is frequently required to use hands to finger, handle, or feel and talk or hear.  The employee is occasionally required to stand and walk. The employee must be able to occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision. The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

  • 20 Days Ago

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Program Director
  • Marsell Wellness Center
  • ONTARIO, CA FULL_TIME
  • Job Title: Program Director Department: Location: Family Services Southern California Reports To: Regional Family Services Director FLSA Status: Salary Range: Exempt $80k to $85k Position Summary: The...
  • 23 Days Ago

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Program Director
  • Marsell Wellness Center
  • Moreno Valley, CA FULL_TIME
  • JOB DESCRIPTION Job Title: Program Director Department: Family Services Location: Moreno Valley Reports To: Regional Family Services Director FLSA Status: Exempt Salary Range Starting at $87,000 Posit...
  • 7 Days Ago

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Epic Program Director
  • Prime Healthcare Management Inc
  • Ontario, CA FULL_TIME
  • Overview Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 45 hospitals and has more than 300 outpatient locations in 14 states providi...
  • 23 Days Ago

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Program Director - Corona
  • The OCD & Anxiety Treatment Center
  • Corona, CA FULL_TIME
  • The Company You’ll Join The OCD and Anxiety Treatment Center (TOATC) has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives o...
  • 23 Days Ago

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LMFT Clinical Program Director
  • Sevita
  • Hemet, CA FULL_TIME
  • Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right t...
  • 5 Days Ago

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0 CRM Program Director jobs found in Moreno Valley, CA area

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Childcare Attendant
  • Renaissance Club Sport
  • Aliso Viejo, CA
  • Leisure Sports Childcare Department Job Description CHILDCARE ATTENDANT MISSION To personally contribute to the Kid's Wo...
  • 3/28/2024 12:00:00 AM

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Memory Care Program Director
  • Raincross at Riverside
  • Riverside, CA
  • Watermark Retirement Communities is one of the Top 25 Best Workplaces in Senior Housing for Independent Living, Assisted...
  • 3/27/2024 12:00:00 AM

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Dental Assistant Instructor - SUB
  • CONCORDE CAREER COLLEGES INC
  • San Bernardino, CA
  • Job Details Job Location San Bernardino - San Bernardino, CA Position Type Sub Job Shift Any Job Category Education Desc...
  • 3/27/2024 12:00:00 AM

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Programs Director
  • Terran Orbital
  • Irvine, CA
  • Description Summary Be more than just an employee number! Join Terran Orbital, a leader in innovation, manufacturing, an...
  • 3/26/2024 12:00:00 AM

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Therapist
  • College Hospital of Costa Mesa
  • Laguna Woods, CA
  • Job Description Job Description Psychiatric hospital in Orange County is looking to hire a Full-Time Therapist for the P...
  • 3/26/2024 12:00:00 AM

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Choir Director
  • Music To Save Humanity
  • Irvine, CA
  • We are seeking a professional level Choir Conductor to educate and inspire vocal students in our K-6 music program. This...
  • 3/26/2024 12:00:00 AM

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Clinical Manager, RT
  • American Career College
  • Ontario, CA
  • Choose To Make A Difference: Reporting directly to the Program Director, Respiratory Therapy is responsible for the deve...
  • 3/25/2024 12:00:00 AM

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Administrative Coordinator
  • Chapman University
  • Orange, CA
  • Accreditation and Assessment Support Supports the Program Director in the general oversight for Accreditation and Assess...
  • 3/24/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 51.5 square miles (133 km2), of which, 51.3 square miles (133 km2) of it is land and 0.2 square miles (0.52 km2) of it is water. Moreno Valley is located at a geographic crossroad. To the east lie the San Gorgonio Pass and Coachella Valley; to the south are Lake Perris, Perris, the San Jacinto Mountains, and the route to San Diego; to the north are the San Bernardino Valley and San Bernardino Mountains. To the west lies neighboring Riverside, as well as Los Angeles and Orange Counties. The heavily traveled routes of Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$229,514 to $280,337
Moreno Valley, California area prices
were up 3.0% from a year ago

CRM Program Director in Alexandria, LA
As the CRM Program Director, you will be responsible for the full lifecycle and support of the CRM platform.
December 13, 2019
CRM Program Director in Santa Rosa, CA
You would be responsible for all development within Salesforce and for helping with future CRM solutions to increase overall efficiency.
January 15, 2020
CRM Program Director in Kansas City, MO
This role requires a seasoned Program Manager who is comfortable driving efforts across departments and functions, effectively communicating and managing through challenges to deliver expected results.
January 08, 2020