CRM Program Director jobs in Ontario, CA

CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

C
Program Director
  • Crittenton Services for Children and Families
  • Moreno Valley, CA FULL_TIME
  • Program Director

    Position Summary

    Position has responsibility for assigned program development, staff supervision and training, contract management, budget development, fiscal oversight, and program operations for all aspects of the agency's Foster Care Programs consistent with program requirements, accreditation standards, and best practices in the field.

    Essential Duties

    • Acquires, maintains, teaches and demonstrates knowledge of Prevention of Sexual Abuse (PSA) and Sexual Harassment standards at care provider facilities, evidence-based practices, and trauma-informed care and maintains a professional environment that is consistent with Title 22, licensing regulations, and established agency policies.
    • Plan, assign, and direct the activities of the assigned department's programs and projects; develop work plans, allocate resources and develop schedules to accomplish program goals; forecasts personnel and funding requirements; develop new programs/projects to respond to community needs.
    • Provides support, training, to the Resource Family, working in collaboration with various members of the treatment team.
    • Conduct Pre-Service and on-going trainings to Resource Families as indicated.
    • Act as an agent of the agency in the role of Legal Guardianship to Unaccompanied Refugee Minors including all responsibilities guardianship entails.
    • Develop and implement program policies, procedures, and guidelines, within the department and legal standards; review, interpret and clarify relevant statutes, regulations and department policies.
    • Monitor and evaluate program effectiveness in meeting established objectives; develop quality assurance standards and implement review process; respond to client complaints and appeals of decisions made by subordinates.
    • Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
    • Responsible for or participates in preparing and updating budgets and grant proposals; manage budget/grant funds and authorize/review contract payments and program expenditures; develop proposals for additional funding and personnel; gather and compile data and prepare reports.
    • Be available for staff supervisory 24-hour on-call consultation and direction.
    • Direct weekly supervision with assigned staff and all persons associated with assigned Home Study/ Post-Release Services cases.
    • Oversee client records including internal client file audits and file preparation for external audits.
    • Oversee assessment of UAC and potential sponsor/family needs and work with VP in planning and implementation of clinical and program needs.

    Minimum Qualifications:

    • Master's degree in social work or equivalent degree in education, psychology, sociology, or other relevant behavioral science degree OR
    • Bachelor's degree plus 5 years' experience in child welfare administration, child protective services AND 2 years' experience in program management or as a director of a licensed child care program.
    • Bilingual in a threshold language of Spanish is preferred. Bilingual proven proficiency will result in additional stipend to base pay

    Additional Requirements:

    • Candidate must possess ability to assess and plan for program needs at all levels.
    • Position requires skills in personnel management, crisis management, and problem solving.
    • Excellent communication skills, both written and oral.
    • Demonstrated ability to relate objectively to staff. Experience working with culturally diverse/immigrant/refugee population is strongly preferred.
    • Demonstrated respect for, sensitivity to and knowledge of various cultural practices.
    • Demonstrate the ability to positively interact with clients, their families, and all collateral contacts.
    • Must possess a valid, unrestricted California Driver's License and maintain current vehicle insurance.

    Salary Range : $85,280 to $93,808
    The posted pay scale for this position serves as a general disclosure. Actual pay offered within the range will be dependent on individual factors such as skills, qualifications, and relevant experience.


    EOE, including disability/vets.

     

  • Just Posted

F
Program Director
  • Florence Crittenton Services of Orange County, Inc.
  • Moreno Valley, CA FULL_TIME
  • Program Director Position Summary Position has responsibility for assigned program development, staff supervision and training, contract management, budget development, fiscal oversight, and program o...
  • Just Posted

M
Program Director
  • Marsell Wellness Center
  • ONTARIO, CA FULL_TIME
  • Job Title: Program Director Department: Location: Family Services Southern California Reports To: Regional Family Services Director FLSA Status: Salary Range: Exempt $80k to $85k Position Summary: The...
  • 1 Day Ago

A
Program Director Assistant
  • A GREATER LOVE FFA
  • Ontario, CA FULL_TIME
  • A Greater Love Foster Family Agency Inc. is a treatment foster family agency, providing services and treatment to abused and neglected children & non-minor dependents, while reunification services wit...
  • 1 Day Ago

S
Program Director Clinical LMFT
  • Sevita
  • Riverside, CA FULL_TIME
  • Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right t...
  • 14 Days Ago

M
Assistant Program Director
  • Marsell Wellness Center
  • Moreno Valley, CA FULL_TIME
  • JOB DESCRIPTION Job Title: Assistant Program Director Department: Family Services Location: Moreno Valley Reports To: Program Director FLSA Status: Exempt Remote Status: Hybrid Salary Range Starting a...
  • 18 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 CRM Program Director jobs found in Ontario, CA area

Ontario is a city located in southwestern San Bernardino County, California, 35 miles (56 km) east of downtown Los Angeles and 23 miles (37 km) west of downtown San Bernardino, the county seat. Located in the western part of the Inland Empire metropolitan area, it lies just east of Los Angeles County and is part of the Greater Los Angeles Area. As of the 2010 Census, the city had a population of 163,924, up from 158,007 at the 2000 census, making it the county's fourth most populous city after San Bernardino, Fontana, and Rancho Cucamonga.[not verified in body] The city is home to the Ontario ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$228,951 to $279,652
Ontario, California area prices
were up 3.0% from a year ago

CRM Program Director in Alexandria, LA
As the CRM Program Director, you will be responsible for the full lifecycle and support of the CRM platform.
December 13, 2019
CRM Program Director in Santa Rosa, CA
You would be responsible for all development within Salesforce and for helping with future CRM solutions to increase overall efficiency.
January 15, 2020
CRM Program Director in Kansas City, MO
This role requires a seasoned Program Manager who is comfortable driving efforts across departments and functions, effectively communicating and managing through challenges to deliver expected results.
January 08, 2020