CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Summary: Reporting to the Chief Executive Officer/Head Start Director, the Head Start Deputy Director oversees the agency’s program for early childhood learning to achieve educational quality, positive child outcomes, and kindergarten readiness.
Full-time position FLSA Classification: Exempt Benefits Eligible
Open: April 2, 2024 Closed: When position is filled Salary – $78,100
Summary: Reporting to the Chief Executive Officer/Head Start Director, the Head Start Deputy Director oversees the agency’s program for early childhood learning to achieve educational quality, positive child outcomes, and kindergarten readiness.
Responsibilities:
Oversees the day-to-day management and operations for the Head Start and Early Head Start Program.
Supervises, collaborates, and coordinates all Head Start service area leadership and oversees initiatives to ensure that the following are met:
Develops, initiates, maintains, and revises policies and procedures for the general operation of the Head Start and Early Head Start Programs.
Works with the Director of Compliance and Monitoring to ensure that compliance Issues/concerns within the program are being appropriately evaluated, investigated, and resolved.
Provides reports on a regular basis, and as directed or requested, to keep the CEO/President/Head Start Director, the Board of Directors and Senior Management informed of the operation and progress of compliance efforts.
Provides periodic reports requested by the Administration of Children and Families, Regional Office and other agencies.
Works with the Human Resource Director on staffing and training for the Head Start Program.
Assists the CEO/President/Head Start Director in the preparation of the annual budget, COLA, and other funding opportunities for the Program.
Assists with the Community Assessment and ensures updates are completed yearly.
Effectively communicates with parents and staff, addressing any concerns and maintaining a high level of customer service.
Coordinates monthly Policy Council meetings and maintains a positive relationship with Policy Council members.
Education and Required Qualifications: Bachelor Degree required in relevant Human Services, Public or Business Administration or Early Childhood Education and experience in supervision of staff, fiscal management, and administration is required.
Five or more years of recent experience in a management role involving program oversight, preferably within a multi-site operation.
COMPETENCY: To perform the job successful and individual must demonstrate the following competencies:
Physical Demands (not all inclusive, see job description for complete list)
Other Requirements: Applicants must have a current Florida Driver’s license, reliable transportation, and must meet all Department of Children and Families (DCF) and Office of Head Start (OHS) requirements for employment.
Additionally, applicants must be knowledgeable and proficient in using MS Office applications.
Conducting meeting and training presentations (in-person or virtual) are required.
Interested applicants, please complete and submit an employment application (resumes may be attached) at www.capc-pensacola.org by the closing date. For more information, contact Deborah Nagle, HR Director, 850-438-4021 or email d.nagle@capc-pensacola.org.
The Community Action Program Committee, Inc. is an EOE; participates in E-Verify; and Advocates for Diversity, Equity, and Inclusion
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