CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a highly organized and experienced Program Director to oversee our operations and ensure the smooth running of our facility. As a Program Director, you will be responsible for managing and supervising staff, implementing care plans, and providing quality senior care services. The ideal candidate will have a background in social work or nursing, with experience in memory care and dementia care.
Duties:
- Oversee the day-to-day operations of the facility, ensuring compliance with all regulations and standards
- Develop and implement care plans for residents, focusing on their individual needs and preferences
- Supervise and train staff members, providing guidance and support as needed
- Coordinate with medical professionals to ensure proper medication administration and healthcare services
- Manage budgets and resources effectively to meet the needs of the program
- Maintain accurate records and documentation related to resident care and program activities
- Foster a positive and supportive environment for residents, families, and staff members
- Stay updated on industry trends and best practices in senior care
Experience:
- Previous experience in operations management or supervisory role within a nursing home or senior care facility
- Strong knowledge of social work or nursing principles and practices
- Experience in memory care and dementia care is highly preferred
- Familiarity with developing and implementing care plans for seniors
- Excellent communication skills, both verbal and written
- Ability to multitask, prioritize, and problem-solve effectively
If you are passionate about providing high-quality senior care services and have the necessary experience to lead a team, we encourage you to apply for the position of Program Director. We offer competitive compensation packages and opportunities for professional growth within our organization.
Job Type: Part-time
Pay: $20.00 - $30.00 per hour
Benefits:
Healthcare setting:
Schedule:
Work Location: In person
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