CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
David Krempels Brain Injury Center (KBIC)
Program Director - Remote/Office Hybrid
Full-time Exempt (37.5 hours/week) 60% Center-based, 40% remote
Portsmouth, NH
David Krempels Brain Injury Center (KBIC) is a 501(c)(3) nonprofit providing community-based programming for survivors of acquired brain injury (ABI). KBIC offers a supportive, inclusive, and vibrant community for survivors of ABI to reinvent their lives post-brain injury. Our evidence-based, innovative programming is geared toward the unique and varied needs of brain injury survivors. Services are offered online and in Portsmouth, NH, and are designed to improve the quality of life of those living with the chronic effects of brain injury.
At KBIC, we focus on our member participants' strengths, responding to their changing needs and providing encouragement and support as they reinvent their lives post-injury. We support our members' right to self-determination in developing their own goals and making their own choices and create an environment that is rich with opportunities for social connection and support. The KBIC community is characterized by a deep and abiding respect for each individual, with the goal of helping each person achieve their maximum potential and satisfaction with life.
KBIC services are not funded through a traditional insurance model. Thus, success is not measured by productivity, but by evidence-based interventions, program outcomes, and solicited feedback from our participants—who we call members. Members’ self-determination, the ability to address members’ real-life needs over time and in a non-medical milieu, and a welcoming and supportive community are hallmarks of our program.
KBIC Employee Experience
KBIC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics.
Perks of working at KBIC include:
www.KBIcenter.org
www.facebook.com/KBIcenter
Community Campus, Portsmouth, NH and Online
Position Title: Program Director
Position status: Full-time, Salaried, Exempt (37.5 hours/week) 60% Center-based, 40% remote.
Wage range: $65,000-$80,000 Annual education/licensure bonus available for eligible professional degrees/licensures.
Position Overview:
This member of the senior leadership team is responsible for the operational success of David Krempels Brain Injury Center (KBIC)’s program(s) by ensuring excellence in the delivery, evaluation, and strategic growth of the program(s); managing and developing a high-performance team; effectively communicating and collaborating with other teams within the organization; cultivating, stewarding and growing community partnerships; and ensuring the health, safety, and well- being of program participants.
Duties & Responsibilities:
Organizational Leadership
Program Oversight and Evaluation
Program Team Management and Development
Education & Related Work Experience:
Skills and Knowledge Required:
Work Environment:
Every day at KBIC brings its rewards. Please email both cover letter and resume with “Program Director” in the subject line. Applications will be reviewed on a rolling basis.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
Schedule:
Education:
License/Certification:
Work Location: In person
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