CRM Program Director jobs in Rockford, IL

CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Bilingual Program Director - JOR
  • NATIONAL YOUTH ADVOCATE PROGRAM
  • Rockford, IL OTHER
  • Job Details

    Job Location:    Rockford, IL
    Education Level:    4 Year Degree
    Salary Range:    Undisclosed
    Job Category:    Nonprofit - Social Services

    Description

    We offer a competitive salary, comprehensive benefits package, and opportunities for growth and advancement within our organization! If you are passionate about working with children and have experience working with unaccompanied minors and the Office of Refugee Resettlement (ORR), we encourage you to apply for this position!

    Who we are 

    National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve.  We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency. 

    We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families. 

    Working At NYAP 

    • NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members. 

    • 22 Days Off Each Year! Plus 11 Paid Holidays Per Year! 

    • Healthcare Benefits for you and your family 

    • Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!) 

    • Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education 

    Job Title: Program Director - TFC 

    Reporting Relationship: National Director of La Jornada 

    Position Summary 

    The Program Director is responsible for the overall management of the programmatic, administrative, financial, and operational systems related to the provision of foster care, case management, and clinical services; provision of regular and timely reports regarding programming, administration, finances, and operations; establishing a respectful and supportive workplace environment; elevating any issues or concerns. 

    RESPONSIBILITIES 

    • Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies. 

    • Establish a respectful and supportive workplace environment that cares for people, connects communities, and promotes peace. 

    • Responsible for successful management of the assigned transitional foster care program’s programming, administration, finances and operations.  

    • Manage the case management and clinical services for the foster youth including maintaining productivity standards.  

    • Facilitate licensing, training, and retaining quality foster homes, ensuring licensed homes meet or exceed community and organizational needs and cultivate positive relationships. 

    • Maintain and deliver regular and timely reports regarding programming, administration, finances, and operations.  

    • Be aware of all issues and concerns and elevate appropriately.  

    • Make public appearances and presentations as requested.  

    • Work collaboratively with other NYAP programs and staff throughout the organization. 

    • Maintain ongoing contact with partner agency through personal visits, phone calls, and written communication to assure positive relationships and customer service needs are met. 

    • Direct continuous quality improvement efforts to assure that service quality and reporting meets contract requirements. 

    • Perform other duties as requested. 

    MINIMUM QUALIFICATIONS 

    • Master’s degree in social work or an equivalent degree in education, psychology, sociology, or other relevant behavioral science degree preferred. Alternatively, bachelor’s degree plus 5 years’ experience in child welfare administration, child protective services. 

    • Two (2) years of experience in program management or as director of a licensed child care program. 

    • Possess the administrator’s license for the care provider’s facility. 

    • Bilingual English/Spanish Fluency strongly preferred. 

    • Able to pass a criminal background check.  

    • Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. 

    OTHER SKILLS/QUALIFICATION 

    • Some travel is required. 

    • Must be open and willing to work non-traditional work hours as well as on-call responsibilities. 

    • Provide excellent internal and external customer service. 

    • Must possess good verbal, listening, and written communication skills. 

    COVID-19 Considerations: 

    In the spirit of caring for one another and our community, NYAP Immunization Policy and Procedures requires all employees, contractors, interns and volunteers be fully vaccinated against COVID-19, except to the extent an individual is eligible for an exemption or the policy and procedure is not applicable by law. The State of IL has a separate mandate. For more information contact Human Resources at 614-487-3888

    Our organization was established in Ohio and is now in 10 states. We continue to expand and develop new and innovative programs for our communities and families. We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off. If YOU can envision it; WE can DO it! The possibilities are endless! 

    The person in this position needs to follow a team concept and support agency goals, colleagues and ORR liaisons. Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds. 

    This job description is not an all-inclusive list of duties but rather a reflection of typical work performed in that position. 

    If this is you visit us at www.nyap.org/employment/ 

    Qualifications


    The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

  • 10 Days Ago

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Bilingual Assistant Program Director-JOR
  • NATIONAL YOUTH ADVOCATE PROGRAM
  • Rockford, IL OTHER
  • Job Details Job Location: Rockford, IL Education Level: 4 Year Degree Salary Range: Undisclosed Job Category: Nonprofit - Social Services Who we are National Youth Advocate Program has been serving co...
  • 10 Days Ago

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Program Director
  • Stateline Boys & Girls Clubs
  • South Beloit, IL FULL_TIME
  • PRIMARY FUNCTION: The Program Director is responsible for overseeing the planning, development, implementation, and evaluation of a specific program for youth between the ages of 6 and 18 within a des...
  • 4 Days Ago

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Program Director
  • Sevita
  • Rockford, IL FULL_TIME
  • Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right t...
  • 23 Days Ago

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Program Director
  • Sevita
  • Freeport, IL FULL_TIME
  • Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right t...
  • 1 Month Ago

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Gymnastics Program Director
  • stateline-family-ymca
  • Beloit, WI FULL_TIME
  • Do you have a passion for helping kids learn and stay active? Do you enjoy gymnastics? How about sharing that passion with others?? Stateline Family YMCA is currently hiring a full-time Gymnastics Pro...
  • 11 Days Ago

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0 CRM Program Director jobs found in Rockford, IL area

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Senior Residential Shift Leader - Full time
  • Refugeforwomen
  • Crystal Lake, IL
  • **Senior Residential Shift Leader - Full time** Long Term Program Crystal Lake, Illinois Minimum Experience **Experience...
  • 3/18/2024 12:00:00 AM

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Volunteer Coordinator at Black Point Estate - LTE
  • State of Wisconsin
  • Lake Geneva, WI
  • Introduction The Wisconsin Historical Society , considered one of the nation's finest historical institutions, is a Stat...
  • 3/18/2024 12:00:00 AM

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Multi Site Continuous Improvement Engineer
  • The Judge Group
  • Rockford, IL
  • Multi-Site Continuous Improvement EngineerReporting to: Director of Maintenance & EngineeringA manufacturing company in ...
  • 3/18/2024 12:00:00 AM

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Market Manager Oil & Fat Processing
  • GEA Group
  • Janesville, WI
  • This is an excellent opportunity for a dynamic personality who is focused on customer relations and sales. The Sales Eng...
  • 3/17/2024 12:00:00 AM

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Director of Operations
  • Wishope -
  • Brodhead, WI
  • Job Description Job Description Summary/Objective This position will assist the Executive Director in overseeing all cli...
  • 3/17/2024 12:00:00 AM

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Gymnastics Program Director
  • Stateline Family YMCA
  • Beloit, WI
  • Do you have a passion for helping kids learn and stay active? Do you enjoy gymnastics? How about sharing that passion wi...
  • 3/16/2024 12:00:00 AM

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Social Services Aide/Designee
  • Alden Debes Rehabilitation and Health Care Center
  • Rockford, IL
  • Alden Debes Rehabilitation and Health Care Center - JOB SUMMARY The Social Service Aide/Designee (SSA-D) is responsible ...
  • 3/16/2024 12:00:00 AM

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Program Director
  • Stateline Boys & Girls Clubs
  • South Beloit, IL
  • PRIMARY FUNCTION: The Program Director is responsible for overseeing the planning, development, implementation, and eval...
  • 3/15/2024 12:00:00 AM

Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is the county seat of Winnebago County (a small portion of the city is located in Ogle County). The largest city in Illinois outside of the Chicago metropolitan area, Rockford is the third-largest city in the state and the 171st most populous in the United States According to 2010 U.S. Census Data, the City of Rockford had a population of 152,871, with an outlying metropolitan area population of 348,360. The City of Rockford's population is 147,051...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$211,436 to $258,256
Rockford, Illinois area prices
were up 1.3% from a year ago

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