Cage Manager - Casino jobs in Racine, WI

Assist Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions, and ensuring compliance with company internal controls policies, procedures, laws and regulations.

Essential Job Functions:

●  Excellent internal/external guest service;

●  Responsible for the physical, custodial control of all casino cage assets during assigned shift;

●  Supervise, train, evaluate work performance, coach and assist in scheduling employees;

●  Review and monitor documents and transaction to ensure compliance with gaming regulations, laws, company policies, and procedures;

●  Maintain guest credit records;

●  Report and research any cage variances;

●  Ensure guests receive friendly, accurate, and timely service;

●  Audit and verify transactions with table games department;

●  Approve check cashing and credit issuance in accordance with established company policies and procedures;

● Resolve guest complaints and disputes;

● Perform duties of Casino Cage/Credit Manager in their absence;

● Other reasonable duties as assigned.

EDUCATION and/or EXPERIENCE:

● High School/GED preferred

● Minimum of 2 years’ experience working in all facets of cage operations. 

Preferred:

 Bilingual a Plus

CERTIFICATES, LICENSES, REGISTRATIONS:

 Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

KNOWLEDGE/SKILLS/ABILITIES:

• Ability to operate calculators, computers and money counters for cash and coin
• Knowledge of cage computer system
• Exposure to smoke, bright lights, and noise at times
• Frequently speak, read, write, stand, walk, bend and stoop
• Able to push, lift, and carry up to 50 lbs.