Cage Manager - Casino jobs in Yakima, WA

Cage Manager - Casino manages all operations of the casino cage. Ensures proper staffing, customer satisfaction, and accurate accounting of transactions. Being a Cage Manager - Casino requires an associate degree. Typically reports to a head of a unit/department. The Cage Manager - Casino manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Cage Manager - Casino typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Marketing Casino Host
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift:
    Varies

    Job Announcement Number:
    YLC-24-032


    Division:
    Marketing

    Employment Status:
    Full-Time Regular


    Starting Salary:
    $22.29

    Department:
    Marketing



    JOB DESCRIPTION:



    JOB SUMMARY: The host will be responsible for meeting, greeting and building relationships with guests to promote loyalty and repeat visits. Work closely with Summit Rewards to maintain guests on the casino floor. Answer questions, concerns and comping issues pertaining to their play account. Maintain a professional relationship with guests while providing specialized attention. Enhance the growth of gaming revenues through the development of the guest database.

    SPECIFIC DUTIES PERFORMED: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

    • Devotes majority of time in the casino on the floor providing personalized service to the guests as well as be available by phone and in person for high priority guests during off time.
    • Contacts guests personally to invite them to enjoy amenities and/or special events. Promote casino marketing programs via telemarketing.
    • Actively participate in BJ Tournaments, VDM Drawings, Jackpot Parties, Slot Tournaments and off-site promotional events.
    • Complete promotional payouts, announce jackpot winners and take pictures of winners.
    • Knows and follows all Marketing Internal Controls as well as Marketing Policies and Procedures.
    • Prioritizes opportunities to interact with guests to insure guest feedback/data is gathered.
    • Consistently provides exceptional guest service and represents Legends Casino in professional manner at all off-site events.
    • Sign up new members and explain the benefits of the Players Club Card.
    • Evaluate guest gaming activity for comps and rewards.
    • Heavy weekend, holiday and event schedules.
    • Builds relationships inside and outside of their department / team to improve ways of working and provide a great guest experience.
    • Identifies ways to improve workflows and processes to work smarter and increase efficiency.
    • Moves the situation quickly toward resolution by efficiently managing and controlling the circumstances.
    • Explains the “why” behind the resolution or action for the guest.
    • Makes judgment calls based on understanding Legends Casinos’ Purpose, Values and objectives while utilizing research, knowledge, and experience.
    • Proactively shares guest feedback with executive management and peers in the spirit of continuous improvement.
    • Seeks to share and improve processes and workflows based on guest feedback.
    • Finds ways to make good use of their strengths and talents.
    • Knows and follows all Marketing Internal Controls and policies and procedures.
    • Consistently provides exceptional customer service and represents Legends Casino in a professional manner at all off-site events.
    • Proactively helps guests to resolve concerns; particularly when the guest has not been satisfied and strives for a win-win resolution
    • Arrives to work on time as scheduled, prepared to work, and reports in appropriately.
    • Follows team member handbook in regards to professionalism and appearance.
    • Takes responsibility for their performance, knows how they are performing and constantly strives to improve.
    • Demonstrates enthusiasm, courtesy, responsiveness and professionalism in our daily work.
    • Maintains control of their own emotions and remains professional at all times.
    • Models for the team, a strong work ethic and is visible, available and present for the guest and their team.

    Revised 10/18




    JOB REQUIREMENTS:



    MINIMUM EDUCATION REQUIRED FOR POSITION: High school diploma or GED equivalent required.


    PHYSICAL REQUIREMENTS: Ability to endure prolonged periods of standing, sitting and moving throughout the casino. Must be able to bend, squat, and able to lift at least twenty five pounds (25 lbs). Manual and finger dexterity required for computer and routine paperwork.


    SPECIFIC SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED FOR POSITION: Must possess excellent communication skills as well as guest service. Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, with extreme attention to detail. Must have strong computer and math skills, thorough understanding of casino games, and player rating programs. Thorough understanding of the local agricultural community and general familiarity with guests. Dresses and acts professionally at all times and is the primary contact for high-end players. Provides courteous, hospitable service. Prohibited from becoming personally involved with guests, fraternizing, sharing gossip, innuendo or personal information. Maintains highest level of confidentiality and discretion.

  • 16 Days Ago

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Revenue Audit Manager
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift: Days Job Announcement Number: YLC-24-061 Division: Finance Audit Employment Status: Full-Time Regular Starting Salary: DOE Department: Finance JOB DESCRIPTION: JOB SUMMARY: Under the direction ...
  • 22 Days Ago

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Hotel Spa Manager
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift: Varies Job Announcement Number: YLC-24-031 Division: Employment Status: Full-Time Regular Starting Salary: DOE Department: Hotel JOB DESCRIPTION: We are looking for individuals whom exemplify c...
  • 10 Days Ago

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Hotel Front Office Manager
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift: Varies Job Announcement Number: YLC-24-030 Division: Employment Status: Full-Time Regular Starting Salary: DOE Department: Hotel JOB DESCRIPTION: We are looking for individuals whom exemplify c...
  • 10 Days Ago

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Hotel Housekeeping Manager
  • Legends Casino Hotel
  • Toppenish, WA FULL_TIME
  • Shift: Varies Job Announcement Number: YLC-24-039 Division: Administration Employment Status: Full-Time Regular Starting Salary: DOE Department: Administration JOB DESCRIPTION: We are looking for indi...
  • 18 Days Ago

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Cage Cashier
  • Colville Gaming LLC
  • Manson, WA FULL_TIME
  • $500 Hiring Bonus for details contact HR Summary: Performs casino cage cashier duties in accordance with casino policies and in a guest service friendly, efficient and profitable manner that promotes ...
  • 12 Days Ago

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0 Cage Manager - Casino jobs found in Yakima, WA area

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Store Manager
  • Ross
  • Yakima, WA
  • GENERAL PURPOSE: Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensur...
  • 3/28/2024 12:00:00 AM

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Department Manager
  • Buffalo Wild Wings
  • Yakima, WA
  • Job Description All World Wide Wings Manager Responsibilities: n n All managers, regardless of position, share responsib...
  • 3/28/2024 12:00:00 AM

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General Manager
  • Grocery Outlet
  • Yakima, WA
  • Job Description Job Description Grocery Outlet is one of the fastest growing discount grocery chains in America. Were se...
  • 3/28/2024 12:00:00 AM

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Cath Lab Manager
  • Clinical Management Consultants
  • Yakima, WA
  • An award winning community hospital is searching for a strong, experienced Cath Lab Manager to lead their department in ...
  • 3/28/2024 12:00:00 AM

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Managed Care RN Program Manager
  • Yakima Valley Farm Workers Clinic
  • Yakima, WA
  • Presson Place Location Presson Place City Yakima Employment duration: Full time Exempt Status: Exempt ID: 12373 As the R...
  • 3/27/2024 12:00:00 AM

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Program Manager
  • College Success Foundation
  • Yakima, WA
  • SUMMARY: The Program Manager provides regional direction and leadership to the College Success Foundation's (CSF) studen...
  • 3/26/2024 12:00:00 AM

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City Manager
  • CITY OF YAKIMA
  • Yakima, WA
  • City of Yakima Employment Opportunity City Manager $197,184.00 - $239,699.20 Annually EOE recblid kacwr8q4uh7d3bt5ach9qg...
  • 3/25/2024 12:00:00 AM

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Assistant Manager (Bilingual/Spanish)
  • UScellular
  • Yakima, WA
  • About This Role Support store leadership with achieving sales targets and goals by driving sales and business results th...
  • 3/12/2024 12:00:00 AM

Yakima (/ˈjækɪmɑː/ or /ˈjækɪmə/) is a city in and the county seat of Yakima County, Washington, and the state's eleventh-largest city by population. As of the 2010 census, the city had a total population of 91,067 and a metropolitan population of 243,231. The unincorporated suburban areas of West Valley and Terrace Heights are considered a part of greater Yakima. Yakima is about 60 miles (100 kilometers) southeast of Mount Rainier in Washington. It is situated in the Yakima Valley, a productive agricultural region noted for apple, wine and hop production. As of 2011, the Yakima Valley produc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Cage Manager - Casino jobs
$66,505 to $118,979
Yakima, Washington area prices
were up 2.9% from a year ago

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