Cage Shift Supervisor - Casino jobs in Dallas, TX

Cage Shift Supervisor - Casino supervises a shift of cage cashiers and clerks who process financial transactions between customers and the casino. Ensures compliance with policies and procedures. Being a Cage Shift Supervisor - Casino ensures proper levels of cash and cash equivalents at cashier workstations. May require an associate degree. Additionally, Cage Shift Supervisor - Casino typically reports to a manager. The Cage Shift Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Cage Shift Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

Recently Added Cage Shift Supervisor - Casino jobs

F
Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    •
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 29 Days Ago
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2
Materials Handler - 2nd Shift
  • 2nd Shift - Hendrickson Careers
  • Mc Kinney, TX FULL_TIME
  • Position Purpose: Responsible for various duties involving receiving, shipping and warehouse picking Essential Functions: • Receiving Unload and receive material per company procedures Verify count, c...
  • 5 Days Ago
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1
Welder - 1st Shift
  • 1st Shift - Hendrickson Careers
  • Mc Kinney, TX FULL_TIME
  • Position Purpose: Performs functions including the ability to weld overhead hoists and other related machines Essential Functions: Supply and operate welding systems, making running adjustments as nec...
  • 5 Days Ago
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2
Welder - 2nd Shift
  • 2nd Shift - Hendrickson Careers
  • Mc Kinney, TX FULL_TIME
  • Position Purpose: Performs functions including the ability to weld overhead hoists and other related machines Essential Functions: Supply and operate welding systems, making running adjustments as nec...
  • 5 Days Ago
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2
Press Brake - 2nd Shift
  • 2nd Shift - Hendrickson Careers
  • Mc Kinney, TX FULL_TIME
  • Position Purpose: Performs essential functions, including the ability to operate press brake Essential Functions: Make running adjustments to press brake as needed Meet established production standard...
  • 5 Days Ago
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1
Laborer - 1st Shift
  • 1st Shift - Hendrickson Careers
  • Mc Kinney, TX FULL_TIME
  • Position Purpose: Ability to operate equipment, conduct required quality checks and interpreting production work orders Essential Functions: Operate production machines and equipment following accepte...
  • 11 Days Ago
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0 Cage Shift Supervisor - Casino jobs found in Dallas, TX area

K
KFC - Shift Supervisor
  • KFC
  • Ennis, TX
  • At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serv...
  • 4/26/2024 12:00:00 AM
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P
Shift Supervisor
  • PLS Financial Services, Inc.
  • Dallas, TX
  • Overview: PLS: People. Location. Service PLSwhich stands for People Location - Serviceis a leading retail provider of al...
  • 4/26/2024 12:00:00 AM
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K
Production Shift Supervisor
  • Kruger Family Industries
  • Arlington, TX
  • Kruger Family Industries, parent company of Penda and TriEnda, recently opened a metal fabrication shop in Arlington, Te...
  • 4/25/2024 12:00:00 AM
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C
Corner Bakery - Plano - Shift Supervisor
  • Corner Bakery - Plano
  • Plano, TX
  • As the Shift Supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to ...
  • 4/25/2024 12:00:00 AM
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G
Genghis Grill - Addison - Supervisor
  • Genghis Grill - Addison
  • Addison, TX
  • The Shift Supervisor is a critical member of the operations team at Genghis Grill. You would be responsible for the over...
  • 4/25/2024 12:00:00 AM
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K
Krispy Kreme - Shift Supervisor
  • Krispy Kreme
  • Richardson, TX
  • Overview Our mission is to touch and enhance lives through the joy that is Krispy Kreme, not only in our doughnut shops...
  • 4/24/2024 12:00:00 AM
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5
Shift Supervisor - Fort Worth, TX
  • 5.11 Tactical
  • Fort Worth, TX
  • ** Shift Supervisor - Fort Worth, TX** **Job Category****:** RETAIL/MERCH **Requisition Number****:** SHIFT004000 Showin...
  • 4/24/2024 12:00:00 AM
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K
Production Shift Supervisor
  • Kruger Family Industries
  • Arlington, TX
  • Kruger Family Industries, parent company of Penda and TriEnda, recently opened ametal fabrication shop in Arlington, Tex...
  • 4/22/2024 12:00:00 AM
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About Dallas, Texas

Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Cage Shift Supervisor - Casino jobs
$50,417 to $74,198
Dallas, Texas area prices
were up 2.2% from a year ago
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What does a Cage Shift Supervisor - Casino do?

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