Cancer Treatment Center Director (Hosp. Op.) directs and oversees all activities of the hospital's cancer center. Responsible for developing new programs, outreach activities, and research opportunities. Being a Cancer Treatment Center Director (Hosp. Op.) implements and maintains hospital practices, procedures and objectives. Serves as liaison with all professional, administrative and support staff. Additionally, Cancer Treatment Center Director (Hosp. Op.) creates reports on operation's activities for hospital administration to review. May require a bachelor's degree. Typically reports to a top management. The Cancer Treatment Center Director (Hosp. Op.) typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Cancer Treatment Center Director (Hosp. Op.) typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
POSITION SUMMARY:
Schedules appointments efficiency and optimal customer service in a fast-paced and challenging environment. Schedules testing with physicians, physician office personnel and hospital departments using detailed knowledge of all testing sequences. Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives, as well as Health System Incentives.
EDUCATION/TRAINING:
Associates Degree preferred with an emphasis on healthcare. At least 2 years of Customer Service experience required, preferably in a healthcare setting or with medical claims insurance. Knowledge of medical terminology and anatomy/physiology preferred.
EXPERIENCE/SKILLS/ABILITIES:
Must be detail oriented and well organized. Requires ability to multitask in a high call volume, very technical and diverse environment. Position requires strong analytical and critical thinking skills. Effective communication & listening skills required. Excellent interpersonal and customer service skills with ability to interact with all levels of staff, patients, and diverse population required. Knowledge of medical terminology, basic anatomy preferred. Ability to type 30 wpm required. Previous computer experience required.
Successful completion of annual job specific competencies and skill verification tools required.
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