Capacity Planning Supervisor jobs in Charlotte, NC

Description

Armstrong Transport Group is a third-party logistics provider headquartered in the vibrant South End neighborhood of Charlotte, NC, with additional locations in Alpharetta, GA, Boise, ID, and Schaumburg, IL. Using the power of innovative technology solutions, we create seamless connections for shippers and carriers while delivering exceptional customer experiences. We’re proud to have a diverse community of more than 150 independent agent offices that rely on us to help grow their business and fuel their success. Behind the scenes, our team of over 230 corporate employees provides unwavering support, ensuring that everyone involved in the logistics process receives the care and attention they deserve. Recognized as a US Best Managed Company and a Top Workplace, Armstrong thrives on creating positive experiences and fostering partnerships to help grow careers.

Responsibilities:

• Build relationships with customers, agents and other team members 
• Research load information 
• Report client requests 
• Ensure shipping carrier requirements and regulations are met 
• Negotiate price and cost of carrier services 
• Update service-level reports and provide analysis on results 
• Escalate ongoing performance issues to Carrier Relations Manager 

Requirements:

• Ability to build strong inter-professional relationships 
• Experience working with carriers and operational knowledge in telecommunications 
• Experience in analyzing data and communicating information to the appropriate party 
• Ability to analyze and prioritize multiple projects and issues at the same time in a fast-paced changing environment 
• Minimum of 2 years of previous professional work experience. Previous carrier sales experience strongly preferred 
• Proficiency in Microsoft Office products 

ATG offers medical, dental, vision, flexible spending, and HSA benefits on the first of the month following the date of hire. Additional benefits include PTO, short- and long-term disability, and 401(k) with up to a 3.5% match.

Armstrong Transport Group, LLC is an equal opportunity employer. We do not discriminate in any aspect of employment based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.