Case Management Director oversees a staff of case managers responsible for patient care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and managed care contracting or negotiation. Being a Case Management Director evaluates patient care data to ensure that care is provided in accordance with clinical guidelines and organizational standards. Seeks treatments that balance clinical and financial concerns with the family's needs and the patient's quality of life. Additionally, Case Management Director contributes to the development and improvement of clinical care pathways that enhance cost effectiveness while providing quality care. Typically requires a bachelor's degree. Typically reports to top management. May require Registered Nurse (RN). The Case Management Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Case Management Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Job Purpose:
Targeted Case Managers will work with homeless adults to help secure housing and link to mental health and healthcare services. Targeted Case Managers will collaborate with clients, guardians service providers and other agencies to ensure client needs are being met. Targeted Case Managers meet with clients and guardians to provide support in establishing and reaching goals.
Responsibilities:
· Demonstrate strong collaboration with service providers involved with client care through regular contact around provision of services
· Ensure services are provided to clients in a manner consistent with trauma-informed practices, emphasizing strengths, privacy, individuality, choice, and cultural differences
· Provide services that empower client and family system to utilize and build their strengths, resources, and supports to meet goals as independently as possible
· Provides services in an ethical manner by maintaining professional relationships with the client and in working within the role as case manager
· Maintain and complete accurate client files according to agency policies, procedures and in compliance with applicable law, licensing, contracting, MaineCare regulations, consent decree and the rights of recipients
· Fully participate in required supervisions and trainings by coming prepared, actively engaging and documenting as required
· Independently and effectively manage caseload, including scheduling of client appointments, meetings and office time for completion of required paperwork
Work Requirements:
· Assessing needs and completing a comprehensive assessment
· Developing an individualized care plan and crisis plan
· Complete a CANS assessment every 90 days
· Make and monitor referral for services
· Coordinate services
· Ongoing monitoring and documentation of safety, well-being, and stability, as well as monitoring the progress toward the goals identified in their individual care plan
Qualifications:
· To be considered for this position applicants must have a bachelor’s degree in psychology, mental health and human services, social work, nursing, social and behavioral sciences, sociology, education or related field. Case managers must attend 20 hours to training yearly.
· Ability to work in client’s home and in the community
· Strong English written and verbal communication skills are required
· Reliable transportation and vehicle insurance
· At least 2 years case management experience is preferred
· Knowledge of Section 13 of the MaineCare Benefits Manual is preferred
· Working knowledge of Microsoft Office, Microsoft Outlook and Zoom and other video conferencing software
Benefits
· Accruing Paid Time Off
· Holiday Pay
·Travel reimbursement
·Paid training
· Partial telework
·Flexible and autonomous scheduling
·Growth opportunity
·Health insurance
Job Type: Full-time
Pay: Up to $25.00 per hour
Benefits:
Schedule:
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License/Certification:
Work Location: In person
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