Case Manager coordinates the overall interdisciplinary plan of care for patients, from admission to discharge. Monitors care and acts as a liaison between patient/family, healthcare personnel, and insurers. Being a Case Manager evaluates the needs of the patient, the resources available, and recommends and facilitates the plan for the best outcome. Develops a discharge plan that provides the best available resources to meet ongoing patient needs and that encourages compliance with medical advice. Additionally, Case Manager identifies patient care issues and suggests revisions to or new clinical pathways to improve quality of care. May also be responsible for conducting utilization reviews. Typically requires a bachelor's degree of Nursing. Typically reports to a head of a department/unit. Requires Registered Nurse (RN). Case Manager's years of experience requirement may be unspecified. Certification and/or licensing in the position's specialty is the main requirement. (Copyright 2024 Salary.com)
JOB DESCRIPTION: CASE MANAGER
REPORTS TO: Program Director
CLASSIFICATION: Full-time; non-exempt.
COMPENSATION: $25-$30 per hour DOE; benefits eligible after 60 days
MISSION
Jodi House empowers brain injury survivors to not merely survive but thrive by providing support services that encourage their physical, cognitive, and behavioral recovery, regardless of the ability to pay.
POSITION SUMMARY
Under the direction of the Program Director, the Case Manager provides individualized case management and support services to adult brain injury survivors in furtherance of their recovery goals.
ESSENTIAL JOB FUNCTIONS
· Provide one-on-one case management support to Jodi House members in furtherance of their individual recovery goals, including developing, evaluating, and revising case management goals and plans.
· Assist members in aspects of independent living that include the development of social, vocational, and effective life management skills.
· Implement Community Living Fund services and grant with Jodi House members, including maintaining all required documentation and records and preparing invoices.
· Recruit, interview, train, and supervise research and case management interns.
· Develop trust and rapport with survivors in a linguistically and culturally appropriate ways, utilizing available resources including translation services when needed.
· Recognize and assist members in emotional distress in developing appropriate coping and conflict resolution skills.
· Function as and fulfill all requirements of a mandated reporter.
· Educate members and their families/caregivers about brain injury and effective symptom management.
· Assist members in building healthy peer and familial support networks.
· Facilitate classes, support groups, and the Immersion Services pre-vocational program as needed.
· Monitor home safety of members, conduct home visits as needed, and make appropriate referrals to community resources.
· Monitor member safety at all times and take appropriate and timely action in response to urgent or emergency situations.
· Educate members in finding alternative community resources when the need arises and assist with the completion of necessary paperwork.
· Serve as a representative of Jodi House to the community and collaborate in various community partnerships.
· Work with highly sensitive information and maintain confidentiality.
· Collect and document program data and services in member database and prepare reports in a timely manner.
· Oversee Jodi House’s survey and data reporting process, ensuring compliance with various grant requirements.
· Assist with special events as needed.
· Other duties as assigned.
DESIRED QUALIFICATIONS
· Bachelor’s, professional, or technical degree in a related field; MSW, LCSW, or MFT preferred.
· Bilingual Spanish/English language abilities preferred.
· Experience or education related to working with adults with disabilities.
· Experience working in the social services field.
· Familiarity with social service resources in the Tri-Counties region.
· Excellent interpersonal and customer service skills with ability to communicate effectively, both in writing and verbally.
· Ability to organize and prioritize work and work independently.
· Ability to remain calm and take appropriate actions in stressful or emergency situations.
· Knowledge of relevant computer programs and other office equipment.
· Current CPR/First Aid certification, or willingness to obtain within 60 days of hire.
· Current California Driver’s License and proof of insurance.
SCHEDULE
Position is full-time, 40 hours per week, and non-exempt; some nights and weekends may be required. Business hours are 9am-5pm, Monday-Friday. This position will report on-site to Jodi House at 625 Chapala Street, Santa Barbara, CA 93101. This is not a remote work opportunity. The full-time position will start in June 2024, with shadowing and training opportunities starting in May 2024.
BENEFITS
Benefits eligible after 60 days:
· Generous vacation time and holiday pay.
· A health plan that is 75% paid by employer is offered.
· A 403(b) retirement plan is offered.
Interested candidates should submit both a resume and cover letter to gabby@jodihouse.org. Selected candidates will be contacted for an interview.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
Patient demographics:
Schedule:
Ability to Relocate:
Work Location: In person
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