Case Manager (Non-RN) jobs in Springfield, MA

**Ask about our new pay rates and opportunities for multiple pay raises each year **

Cooley Dickinson is the hospital for nurses to learn, grow and accelerate their career. We are seeking professionals who are committed to the highest quality patient care and will contribute to our on-going pursuit of excellence.

About Us
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties.

Accolades and Recognition
Our staff has been consistently recognized for the quality of care and commitment to patient safety provided on a daily basis. Some of these awards include:

• Centers for Medicare and Medicaid Services (CMS) 5-star rating
• The American Association of Critical Care Nurses (AACN) Beacon Award for Excellence
• Human Rights Campaign Foundation LGBTQ Healthcare Equality Leader designation
• The American College of Emergency Physicians (ACEP) awarded a Level 3 Geriatric Emergency Department Accreditation (GEDA)
• Baby-Friendly USA designated Baby-Friendly Hospital

Our Benefits
In addition to competitive pay, all Cooley Dickinson employees who work 20 hours or more per week have access to the following benefits with no waiting period:
* a range of health, dental, vision, prescription and life insurance benefits
* a generous and flexible Earned Time Off program starting at six weeks accrual per year
* 403(b) retirement plan with various investment options
* opportunities and support for continued education including tuition reimbursement

The Case Manager is responsible for assessing, planning, coordinating, monitoring, and evaluating the options and services to meet an individual's health care needs across the continuum. The Case Manager assists the physicians and staff to determine the appropriate level of care and post-acute care needs.

This position reports to the Director, Case Management and Social Work and operates within established organizational and departmental policies and procedures.

• Graduate of an approved, accredited school of professional nursing required; BSN preferred
• Licensure in the Commonwealth of Massachusetts as Registered Nurse required
• Case Management certification or active pursuit of certification preferred
• One to two years of related clinical, continuing care, or case management experience preferred
• Excellent written and oral communication skills required
• Excellent computer skills required including: MS Office, EPIC and 4Next required
• Willingness to be flexible, resourceful, and creative in problem solving required; high degree of delegation and prioritization skills required
• Excellent interpersonal and relationship building skills to effectively collaborate with multiple stakeholders to obtain staff and physician involvement and accountability in achieving specific patient outcomes required
• Demonstrated ability to orchestrate many activities and manage multiple priorities required