Case Manager, Sr. jobs in Daytona Beach, FL

Case Manager, Sr. coordinates the overall interdisciplinary plan of care for patients, from admission to discharge. Monitors care and acts as a liaison between patient/family, healthcare personnel, and insurers. Being a Case Manager, Sr. evaluates the needs of the patient, the resources available, and recommends and facilitates the plan for the best outcome. Develops a discharge plan that provides the best available resources to meet ongoing patient needs and that encourages compliance with medical advice. Additionally, Case Manager, Sr. identifies patient care issues and suggests revisions to or new clinical pathways to improve quality of care. May also be responsible for conducting utilization reviews. Typically requires a bachelor's degree of Nursing. Typically reports to a head of a department/unit. Requires Registered Nurse (RN). The Case Manager, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Case Manager, Sr. typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)

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Case Manager
  • VERITEXT LLC
  • Ormond Beach, FL FULL_TIME
  • Main Purpose of the Role

    The Mediation Case Manager is designated as the point of contact for mediators and clients. 

     This position reports to the office M-F

    Behavioral Expectations  

    • Work collaboratively with Veritext colleagues, exhibiting Veritext Values 
    • Ensure that all client (internal and external) communications are handled in a professional, timely and courteous manner 
    • Communicate necessary information timely, accurately and effectively; report incidents to management
    • Welcome new projects and ideas; continuously work to enhance job knowledge while bringing value to role
    • Take ownership of your work; follow-thru until final resolution

    Key Responsibilities 

    • Understand Veritext products and services, their value and commensurate fees
    • Fully understand and utilize all Vision functions as they relate to your position and their impact on other functions, departments, myVeritext, reporter portal, etc
    • Participate and absorb all trainings including Veritext University, Summer Camp, in-person development sessions, etc
    • Understand Company targets and strive to meet and exceed
    • Ensure that departmental training materials are current, effective and utilized
    • Use Vision workflow to ensure all aspects of your activities are completed accurately and timely
    • Be an active participate in the phone queues and Front mailboxes while meeting Operations Excellence goals
    • Aligns correct products/services information including features and benefits to client needs
    • Establish and manage cases within Vision; Be proactive in your approach
    • Fulfill client requests timely (in accordance with service-level agreements) including Revised Orders, special client requests, etc AND take appropriate action
    • Resolve issues and/or escalate as needed; coordinate/partner with applicable departments and/or colleagues (i.e. Billing, Account Executive / Sales Dept., Client Services, Cash Apps.) to ensure prompt and accurate resolution
    • Communicate necessary information timely and accurately to all parties, including clients, back office staff, sales and vendors
    • Be responsible for contacting subcontractors on order changes and ensure they are fulfilled; follow-up!  Notify reporters of dailies, expedites, etc.
    • Treat mediators, co-workers, reporters, videographers as "key members of our team"; go out of your way for them
    • Track incidents according to protocol
    • Proactively track assignment deadlines and; follow up with reporters and vendors to ensure timely delivery to clients
    • Treat all Veritext Intra-Company jobs, consistent with Veritext standards
    • Ensure that all Vision entries (standing orders, notes, etc.) are clear, concise and consistent client specifications
    • Encourage use of and manage all aspects of MyVeritext, including setting up USER ID's, establishing security rights and training users on features
    • Ensure coverage for all urgent after-hour requests that require immediate assistance/response before next business day
    • Take ownership of managing all aspects of scheduling mediations and arbitrations
    • Recommend and implement improvements in process and procedures
    • Analyze data using all relevant tools and present solutions and ideas
    • Assist clients with scheduling and preparing confirmation letters, notice of mediations, Mediator’s Reports to Courts
    • Represent Veritext as a SPOC along with Account Executive for all scheduling, transcripts, standing orders, etc for the large cases they are responsible for

    Skills and Competencies (The abilities that the individual needs in order to perform this role effectively)

    • Proficiency in MS Office required
    • Customer service oriented with strong interpersonal skills and the ability to communicate and interact effectively
    • Dedicated professional with the ability to respond to requests promptly and accurately
    • Must be detail oriented, organized, be able to multi-task and work under pressure to meet or exceed deadlines
    • Proactive and motivated with strong problem solving and follow up skills

    Benefits:

    • Comprehensive medical, dental and vision insurance
    • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)
    • Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
    • Matched 401(k) to help you save for your future
    • Pet insurance to help your pet(s) live a long and happy life
    • Flexible Spending Accounts (healthcare, dependent care, transit & parking)
    • Company-paid life insurance as well as short-term and long-term disability insurance
    • Learning and development opportunities to advance both personally and professionally
    • Veritext Summer Camp – a fun-filled culture building and learning experience
    • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!

     

    Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.

  • 15 Days Ago

5
Case Manager
  • 55 Compass Connections
  • FM 1847, FL FULL_TIME
  • It's a great feeling to work for a company that does so much good for others around the world! Academic Req: Required – Bachelor’s degree in the behavioral sciences, human services, or social services...
  • 15 Days Ago

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Case Manager
  • Bedrock Healthcare
  • Daytona Beach, FL FULL_TIME
  • Indigo Manor is seeking a Case Manager who has the following qualifications: v Must possess a current, unencumbered, active license to practice as a licensed nurse in this state. v 2 years of experien...
  • 1 Month Ago

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HH RN Port Orange
  • Sr Companies Llc
  • Port Orange, FL OTHER
  • DUTIES To provide nursing care, in accordance with the patient's plan of care, to include comprehensive health and psychosocial evaluation, monitoring of the patient’s condition, health promotion and ...
  • 8 Days Ago

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Factory/Warehouse Associate
  • Atlantic SR LLC
  • Daytona Beach, FL FULL_TIME
  • IN NEED OF Wearhouse associates who are responsible for helping assemble and prepare products for shipment. Their duties include placing raw materials or products into manufacturing machines to aid th...
  • 13 Days Ago

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Targeted Case Manager
  • All Therapies Support, Inc.
  • Daytona Beach, FL PART_TIME
  • Job Details:All Therapies Support is seeking a skilled and compassionate Targeted Case Manager to join our team. As a Targeted Case Manager, you will work with children and families to assist them in ...
  • 23 Days Ago

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0 Case Manager, Sr. jobs found in Daytona Beach, FL area

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Registered Nurse Case Manager
  • Indigo Manor Nursing and Rehab
  • Daytona Beach, FL
  • Indigo Manor Nursing and Rehab - Indigo Manor is seeking a RN Case Manager who has the following qualifications: v Must ...
  • 3/29/2024 12:00:00 AM

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Travel Nurse - Case Management RN $2000/wk
  • Nomad Health
  • Sanford, FL
  • Job Description Nomad Health seeks an experienced Case Management registered nurse for a travel assignment in FL. Take t...
  • 3/29/2024 12:00:00 AM

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Psych RN Case Manager, Home Health Full Time
  • Centerwell Home Health
  • Deland, FL
  • Become a part of our caring community and help us put health first As a Home Health RN Case Manager, you will: Provide a...
  • 3/29/2024 12:00:00 AM

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Psych RN Case Manager, Home Health Full Time
  • CenterWell Home Health
  • Deland, FL
  • Become a part of our caring community and help us put health first As a Home Health RN Case Manager, you will: Provide a...
  • 3/28/2024 12:00:00 AM

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Registered Nurse (Field Case Manager) - Hospice
  • Halifax Health
  • Port Orange, FL
  • Overview Halifax Health - Hospice is seeking a Registered Nurse - Field RN Case Manager. Summary The RN will be responsi...
  • 3/28/2024 12:00:00 AM

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Registered Nurse (Field Case Manager) - Hospice
  • Halifax Health
  • Deland, FL
  • Overview Halifax Health - Hospice is seeking a Registered Nurse - Field RN Case Manager. Summary The RN will be responsi...
  • 3/28/2024 12:00:00 AM

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Travel Nurse RN - Case Management - $1,869 per week
  • TRS Healthcare
  • Sanford, FL
  • TotalMed Case Management Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Sanford, Flor...
  • 3/28/2024 12:00:00 AM

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Travel Nurse RN - Case Management - $1,869 per week
  • Adventist Health
  • Sanford, FL
  • Host Healthcare is seeking a travel nurse RN Case Management for a travel nursing job in Sanford, Florida. Job Descripti...
  • 3/28/2024 12:00:00 AM

Daytona Beach is a city in Volusia County, Florida, United States. It lies about 51 miles (82.1 km) northeast of Orlando, 86 miles (138.4 km) southeast of Jacksonville, and 242 miles (389.5 km) northwest of Miami. In the 2010 U.S. Census, it had a population of 61,005. It is a principal city of the Deltona–Daytona Beach–Ormond Beach metropolitan area, which was home to 600,756 people as of 2013. Daytona Beach is also a principal city of the Fun Coast region of Florida. The city is historically known for its beach where the hard-packed sand allows motorized vehicles to drive on the beach in res...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Case Manager, Sr. jobs
$73,811 to $87,135
Daytona Beach, Florida area prices
were up 1.5% from a year ago

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