Cash Management Manager jobs in Topeka, KS

The Cash Management Processor is primarily responsible for operational support duties of Lockbox Services, Vault Services, Credit Card program and client service support. Processes all retail and wholesale lockbox transactions for the Bank as directed, including: opens, logs and tracks all incoming remittance mail; sorts and verifies contents of remittance mail; performs data and item entry; balances remittance deposits; resolves rejected items and reenters information using lockbox platform software on an image display workstation; performs accounts receivables processing; answers questions or inquiries from commercial deposit and cash management customers; resolves client issues; performs cross applications for SmartSafe daily deposits; prepares Fed Shipments and orders/pick-ups. The Cash Management Processor is also responsible for providing cash management support to include assisting clients with questions in regards to business products and services, as necessary.

This is a full-time position; Monday through Friday, and Saturday rotation. Wages start at $17-18 per hour.

Employee benefits include 401k, health, dental and vision insurance and paid time off.

Job Responsibilities:

Demonstrates superior service with appropriate follow through with clients and employees

Processes SmartSafe and Lockbox transactions, Credit Card payments for the Bank as directed: performs cross applications for daily deposits, Fed Shipments and orders/pickups; counts and sorts incoming remittance mail by PO Box; opens and logs mail; monitors lockbox mail for special handling items with appropriate disposition. Monitors payment trends, reconciled accounts daily, pulls and prepares reports as necessary

Maintains privacy of information in accordance with the Bank's HIPAA Privacy Policy

Operates computer and related equipment efficiently to obtain and process data; prepares and scans batches into system scanners: keys and balances payment transactions; batches data for delivery to clients; files necessary documents, coupons and check storage; performs research when necessary; conducts daily verification of items scanned

Processes requests from Bank personnel and SmartSafe/Lockbox/Credit Card customers; answers inbound customer service telephone calls and fax requests; ensures requests are completed in a timely fashion; handles and resolves inquiries, problems or requests relating to lockbox operations

Supports the Sales and Service Team with implementation of Cash Management products; monitors risk associate with these products

Compiles daily statistics, detailing such items as item volume, dollar amount, reject percentage, etc.; distributes statistical information to personnel as directed

Works with supervisor to identify and improve procedures and efficiencies; maintains knowledge of internal resources to mitigate and report disruption of service to customers; maintains and utilizes appropriate escalation procedures and contingency plans; communicates recurring or serious issues to supervisor

Contributes in the evaluation of issues surrounding implementation of any changes within SmartSafe, Lockbox and Credit Card systems, hardware or software; assists in identifying potential issues or problems that may impact efficiency and reliability of job and system performance

Assumes responsibility for related duties as required or assigned

Knowledge, Skills and Abilities:

High School Graduate or GED required; Associates or undergraduate degree preferred.

Minimum one to two years experience in commercial or retail banking, including teller services, retail client service, accounting and/or settlement functions

Must be dependable and able to handle matters of a confidential nature

Superior written, verbal and client interaction skills

Intermediate to advanced skills with Microsoft Office software, word processing and spreadsheet applications

Sound knowledge of deposit products, online banking services and accounts receivables

General understanding of bank operations and accounting, including reconciliation/settlement procedures

Detail oriented; possess strong organizational and time management skills

Must be dependable and able to handle matters of a confidential nature

Self-starter with the ability to perform duties and make decisions with little supervision

Detail oriented; possess strong organizational and time management skills

Physical Requirements:

Ability to stand for long periods of time

Able to view a computer screen for long periods of time

Must be able to speak and listen clearly both in person and on the phone

Fine visual acuity to read for accuracy

This job may require lifting up to 50 pounds occasionally, 10 pounds frequently

KS StateBank is an equal opportunity employer. It is the Bank's policy to make employment decisions on the basis of merit and to prohibit discrimination on the basis of race, color, sex, religion, age, national origin, disability, genetic information or any other consideration made unlawful by applicable law. The Bank is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee or supervisor. If you believe you have been subjected to any form of unlawful discrimination, please contact an Executive Officer of the Bank. The Bank will immediately undertake an effective, thorough and objective investigation. If the Bank determines that unlawful discrimination has occurred, effective remedial action will be taken. Appropriate action will also be taken to deter future discrimination. The Bank will not retaliate against you for filing a complaint and will not permit retaliation by management or your co-workers.

INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.