Cash Management Service Manager is responsible for the ongoing service of cash management programs for business banking clients. Oversees development and implementation of custom plans to meet client's cash management requirements. Being a Cash Management Service Manager acts as a liaison between client companies, service representatives, account management and sales, providing technical support as needed. Makes recommendations on technical aspects of cash management service plan design. Additionally, Cash Management Service Manager may require a bachelor's degree. Typically reports to a head of a unit/department. The Cash Management Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Cash Management Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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Summary of Responsibilities:
Under the general direction of the unit Supervisor, this person provides service coordination services for eligible participants who are Medicaid eligible under Community Health Choices. Service Coordinators are responsible for providing ongoing service coordination services to eligible participants including ongoing monitoring to assure individual health, safety, and wellness; linkage to community and available resources; communicating information to participants; and developing and maintaining service plans outlining participant strengths, needs, and services. Eligible participants are 21 and older and have physical disabilities requiring long-term care needs. Eligible participants live in nursing facilities or in private community homes. Service Coordinators either serve participants living in private community homes (Community) or participants living in nursing homes (Nursing homes). Participants living in nursing homes are Medicaid-eligible through PA Health and Wellness. Participants living in private community homes are Medicaid-eligible through PA Health and Wellness or AmeriHealth Caritas. All service coordination activities are provided in accordance with all existing policies, procedures, and regulations and in accord with the mission and values of the company.
Essential Functions:
Assess needs and complete comprehensive assessments.
Linkage to services.
Develop plans.
Monitor.
Communicate and collaborate.
Verify eligibility.
Documentation.
Provide ongoing support and crisis intervention.
Personal Characteristics:
Independent, Tech-Savvy, Responsive, Kind, Ethical, Motivated, Active Listener, Life-Long Learner, Adaptable, Confidential, Resourceful, Values, & Trustworthy
Education and Experience:
(1) Registered Nurse (RN); or (2) have a bachelor's degree in Social Work, Psychology, or other related fields with practicum experience: or (3) have at least three (3) or more years of experience in a social service or a healthcare related setting.
Employment Requirements:
Automobile and Valid Insurance, Valid Pennsylvania Driver's License, acceptable Motor Vehicle Record Check, Act 33 and Act 34 Clearances, FBI Fingerprint Clearance, Social Security Card, Immigration and Naturalization (I-9), Drug Screening Clearance.
Service Coordinators providing services within the Nursing Home project must complete TB testing.
Working Conditions:
Comfortable working within an open office environment and communicating through virtual technology. Travel throughout the coverage area is required and may occur in adverse conditions. Must be able to lift at least 15 pounds.
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