Cash Management Service Manager is responsible for the ongoing service of cash management programs for business banking clients. Oversees development and implementation of custom plans to meet client's cash management requirements. Being a Cash Management Service Manager acts as a liaison between client companies, service representatives, account management and sales, providing technical support as needed. Makes recommendations on technical aspects of cash management service plan design. Additionally, Cash Management Service Manager may require a bachelor's degree. Typically reports to a head of a unit/department. The Cash Management Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Cash Management Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
PRIMARY OBJECTIVE OF POSITION
This position is responsible for the implementation and ongoing maintenance of new Cash Management services following the close of sale through initial member product usage. It ensures that products are properly set up in accordance with published service level agreements, provides implementation support to the Business Lender and line unit personnel by providing and recommending the appropriate processes for implementing a product. Work in partnership with other business lines to provide guidance and support in managing banking relationships.
ESSENTIAL JOB FUNCTIONS
SUPERVISE AND COACHING
RELATIONSHIPS AND CONTACTS
Supervise Approximately: 3-5 employees.
Reports To: SVP of MBS
Contacts: Frequent contact with members and staff face-to-face and by telephone.
SKILLS & ABILITIES
EDUCATION
EXPERIENCE
PHYSICAL REQUIREMENTS
EQUIPMENT SKILLS
Personal computer with windows environment, calculator, copy machine, fax machine, scanner,
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as detailed description of all work requirements that may be inherent in the job.
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