Cash Management Service Representative is responsible for providing cash management services to existing and potential business banking clients. Assists clients in various cash management programs while ensuring sufficient balance in the cash flows. Being a Cash Management Service Representative responds to and provides fixes for client issues and questions surrounding relevant products and/or services. Guides clients through onboarding, documentation, and implementation. Additionally, Cash Management Service Representative elevates important or complex inquiries to the appropriate manager, supervisor, or team to ensure they are resolved appropriately. May require a bachelor's degree. Typically reports to a supervisor or manager. The Cash Management Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Cash Management Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
We are seeking a Customer Service Representative to join our team!
You will be responsible for assisting customers by providing information and resolving issues. The best CSRs are excited to help the residents, and are patient, empathetic, and genuinely communicative.
Problem-solving comes naturally to the appropriate candidate, and you must be confident at troubleshooting and investigating if you do not have enough information to resolve a customer's concerns.
The goal is to ensure excellent service standards and to respond quickly and efficiently to all customer inquiries.
RequirementsThis position requires superior customer service skills, experience interacting with the public and familiarity with working closely with others in a small office environment.
Computer skills in MS Office programs including, Word, Excel are required.
Last updated : 2024-04-08
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