Cash Management Service Representative jobs in Muskegon, MI

Do you enjoy working in a team environment with team members who are committed to providing outstanding member service? Are you passionate about serving your community in order to make a difference for as many people as possible? If you answered yes to both of these questions, Service 1 Federal Credit Union may have an opportunity for you!

Service 1 Federal Credit Union is seeking a friendly, detail-oriented and professional Member Service Representative (part-time). Applicants should exude a positive, courteous and professional attitude. Essential functions include:

Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders. Greet members and answer phones. Assist members in opening new accounts, including sub-accounts, and perform the necessary file maintenance to these accounts. Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc. Other duties as assigned.

Educational and Experience Requirements:

High School Diploma

Experience in financial institutions preferred but not required

Required Skills:

• Ability to represent Service 1 FCU in a professional manner
• Flexibility in work assignments
• Ability to analyze and research information
• Attention to detail
• Knowledge of Credit Union products and services

Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are a must. Wages commensurate with experience. EOE.

Job Type: Part-time

Benefits:

• 401(k)
• Paid time off

Work Location: In person