Cash Management Service Representative jobs in New London, CT

Cash Management Service Representative is responsible for providing cash management services to existing and potential business banking clients. Assists clients in various cash management programs while ensuring sufficient balance in the cash flows. Being a Cash Management Service Representative responds to and provides fixes for client issues and questions surrounding relevant products and/or services. Guides clients through onboarding, documentation, and implementation. Additionally, Cash Management Service Representative elevates important or complex inquiries to the appropriate manager, supervisor, or team to ensure they are resolved appropriately. May require a bachelor's degree. Typically reports to a supervisor or manager. The Cash Management Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Cash Management Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Cash Management and Product Manager
  • Washington Trust
  • WESTERLY, RI FULL_TIME
  • Washington Trust is seeking a Cash Management Operations and Product Manager to manage the technology, day to day operations, Cash Management customer service, and ongoing development and support of the Cash Management product line. Based in Westerly, RI, we offer a flexible hybrid on-site/remote work schedule.   This position is responsible for managing a team of 4 whose primary focus is on the business customer in providing support for all Cash Management products. We’re seeking a strong understanding of cash management technology and the critical service level agreements required to support our customers. In addition, we require experience in vendor management and relationships, project management, risk assessments, user access policies, account reconciliation, reporting and a strong understanding of the regulatory requirements of the product line.   The Cash Management product offering is a complex set of deposit and transactional accounts.  The Operations / Product Manager is responsible for managing the team in supporting the products listed below.  In addition to the day-to-day management of the support team, the incumbent is responsible for completing RFPs from customers and municipalities and implementing new products and services.   Products Supported:   Account Analysis ACH Business On-Line Banking Positive Pay Lockbox Bill Pay Reich & Tang DDM Remote Deposit Capture Wire ICS CDARS   PRIMARY RESPONSIBILITIES Customer service management.  The incumbent must manage the team in providing prompt and accurate cash management customer service, both internal and external. Must be able to work and navigate through the Bank’s systems:  DNA, CRM and all vendor provided systems. Vendor Management – The individual is responsible for managing relationships with vendors involved in the Cash Management process, which includes resolving issues, new product offerings, understanding vendor contracts and statements of work and ensuring that vendors meet their service level agreements. Manage and ensure delivery of Business Online Banking to key business customer base, including system upgrades, product enhancements and testing for product assurance. Serve as the point person on all projects related to Cash Management, and work as the lead for new services, product upgrades and enhancements. Troubleshoot system issues and provide timely communication internally and externally to customers. Develop and maintain policy and procedures for all Cash Management systems. Respond to all requests in conjunction with audits, compliance reviews, user access, annual customer reviews, vendor reviews. Perform critical daily, weekly, and monthly reporting. Onboard new customers and implement service, including site visit, risk assessment, setup, training, and overall customer experience. Review monthly vendor invoice for accuracy and approve payment. Prepare monthly customer billing for collection of fees through account analysis.   REQUIREMENTS/QUALIFICATIONS Skills and Education:   Bachelor's Degree preferred, or equivalent experience, plus 5 years banking experience Previous experience in Cash Management/Banking software systems Strong technical skills, including proficiency in loan and deposit software and systems Proven management skills Excellent vendor management skills Excellent problem solving skills Strong customer service skills Good organizational skills and attention to detail required Ability to work independently and as part of a team
  • 25 Days Ago

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Cash Management and Product Manager
  • The Washington Trust Company
  • Westerly, RI FULL_TIME
  • Cash Management and Product Manager Washington Trust Main Office, 23 Broad Street, WESTERLY, Rhode Island, United States of America Req #1167 Friday, March 29, 2024 Washington Trust is seeking a Cash ...
  • 26 Days Ago

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SERVICE CENTER CLERK
  • Cash Home Center Inc
  • East Lyme, CT FULL_TIME
  • diagnosing and repair small engine power equipment, repairing window and door screens and glass, cutting keys, and assembly of power equipment, outdoor furniture, grills and other tools.
  • 1 Month Ago

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Service Coordinator - Withdrawal Management
  • SCADD
  • London, CT FULL_TIME
  • FULL-TIME POSITIONS OFFER:Medical, Dental, and Vision InsuranceCollege Tuition Benefit ProgramStudent Loan Debt Management Program403 (B) Tax-Sheltered Savings Plan with Employer MatchUp to 10% employ...
  • 1 Month Ago

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Client Service Representative
  • VCA Animal Hospitals
  • Waterford, CT FULL_TIME
  • ESSENTIAL FUNCTIONS:• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms• Scheduling and confirming appointments• Placing ...
  • 22 Days Ago

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Customer Service Representative
  • Pride Staff
  • Centerbrook, CT FULL_TIME
  • This job offer is not available in your country. We are looking to hire a Customer Service Representative near Middletown, CT! CSR Schedule : Monday - Friday 8 : 00AM-5 : 00 PM CSR Pay : $20 / hr CSR ...
  • Just Posted

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0 Cash Management Service Representative jobs found in New London, CT area

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Assistant Department Manager
  • Big Y Foods, Inc
  • Groton, CT
  • Job Description SUMMARY OF ROLE: Exceed our customers' evolving expectations by preparing and ensuring the freshest qual...
  • 4/26/2024 12:00:00 AM

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Quality Engineering Manager
  • TOMZ Corporation
  • Berlin, CT
  • TOMZ Corporation is looking for a Quality Engineering Manager to join our organization. A leader in manufacturing of dev...
  • 4/26/2024 12:00:00 AM

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Assistant Residential Manager FY 23-24 #71
  • Alternative Services-CT, Inc
  • Colchester, CT
  • 19.14-22.14 per hour | Colchester, CT, USA | Hourly | Full Time POSITION RESPONSIBILITIES: + Works vacant shifts if unab...
  • 4/24/2024 12:00:00 AM

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Manager, Trainee- Quality (Travel Program, Relocation Required)
  • Biolife Plasma Services
  • Meriden, CT
  • By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the...
  • 4/24/2024 12:00:00 AM

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Manager, Tooling & Molding
  • Nordson EFD
  • Norwich, CT
  • Job Summary The Tool Room / Set-Up Manager oversees the day-to-day activities of the tool room and set-up area, managers...
  • 4/23/2024 12:00:00 AM

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Manager, Tooling & Molding
  • Nordson Efd
  • Norwich, CT
  • Job Summary The Tool Room / Set-Up Manager oversees the day-to-day activities of the tool room and set-up area, managers...
  • 4/23/2024 12:00:00 AM

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Grace by Nia Foxwoods - General Manager
  • Bneg
  • Mashantucket, CT
  • DescriptionFollowing the success of our Boston location, owner Nia Grace and Big Night Entertainment Group are bringing ...
  • 4/23/2024 12:00:00 AM

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Part Time Keyholder - Waterford, CT
  • rue
  • Waterford, CT
  • Company Description Living Our Values Inclusivity: rue21 embraces all of you. We promote individuality and celebrate our...
  • 4/22/2024 12:00:00 AM

New London is a seaport city and a port of entry on the northeast coast of the United States, located at the mouth of the Thames River in New London County, Connecticut. It was one of the world's three busiest whaling ports for several decades beginning in the early 19th century, along with Nantucket and New Bedford, Massachusetts. The wealth that whaling brought into the city furnished the capital to fund much of the city's present architecture. The city subsequently became home to other shipping and manufacturing industries, but it has gradually lost most of its industrial heart. New London ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Cash Management Service Representative jobs
$47,782 to $67,890
New London, Connecticut area prices
were up 1.7% from a year ago

Cash Management Service Representative in Orlando, FL
Provide proactive service and support to clients and overall Team as a unit to meet servicing objectives.
February 11, 2020
Cash Management Service Representative in Salisbury, NC
Assist in the establishment and implement of new CM products and services in applicable bank systems, creates customer file, and coordinates for proper documentations.
January 06, 2020