Cash Management Service Representative is responsible for providing cash management services to existing and potential business banking clients. Assists clients in various cash management programs while ensuring sufficient balance in the cash flows. Being a Cash Management Service Representative responds to and provides fixes for client issues and questions surrounding relevant products and/or services. Guides clients through onboarding, documentation, and implementation. Additionally, Cash Management Service Representative elevates important or complex inquiries to the appropriate manager, supervisor, or team to ensure they are resolved appropriately. May require a bachelor's degree. Typically reports to a supervisor or manager. The Cash Management Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Cash Management Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
SUMMARY
Our client is a leading printing organization located in the Tustin, CA area. Delivering a positive customer experience is one of our client’s core values. They strive to improve the customer experience at every touch point. The Customer Service Representative interacts with customers and vendors by telephone or in person to provide information in response to inquiries about products and services, take or enter orders, update or cancel accounts, sales orders purchase orders, or obtain details of discrepancies/complaints and resolve. Ensures that appropriate changes are made to resolve customers’ requirements/problems. Keeps a record of customer interactions or transactions, recording details of inquiries complaints, or comments as well as actions taken. Solicit sales of new or additional services or products.
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0 Cash Management Service Representative jobs found in Santa Ana, CA area