Cashier Manager - Grocery Store manages a team of store cashiers. Responsible for adequate staffing to ensure that customer wait time is minimized. Being a Cashier Manager - Grocery Store greets customers, answers questions and resolves issues. Responsible for hiring and training of cashiers. Additionally, Cashier Manager - Grocery Store is responsible for collecting contents of cash registers at the end of each shift and delivering funds to the office. Typically requires a high school diploma or equivalent. Typically reports to a manager. The Cashier Manager - Grocery Store supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Cashier Manager - Grocery Store typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
The mission of ACE HARDWARE is to provide consumers of hardware and sporting goods with quality products, services, and programs that makes the active customer’s home projects or outdoor experiences more comfortable and enjoyable. We are here to serve our customers, we know that our success is based on the success of our consumer’s projects and outdoor experiences, and we are committed to that success. Our goal is to have fun achieving those successes.
The duties of all Associates are to be performed by demonstrating our core values of Integrity Matters, Inspire Confidence, Communicate Respectfully, Embrace Change, Create Team Spirit, Play Nice, Work Hard and Have Fun, Be More Helpfuller, Own It, Sell Something, and Be Consistent!
General Summary
The Cashier is responsible for register transactions involving the sale and/or return of merchandise with a positive attitude, helpfulness, and smile.
Essential Duties & Responsibilities
* Accuracy, efficiency, and helpfulness.
Customer Service
• Project a positive representation of Ace Hardware.
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.
Register Operations
• Follow all cash register transaction procedures.
• Responsible for balancing of register drawer.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Participate in store meetings.
Front End Appearance and Upkeep
• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary.
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.
Education/Training:
Familiarity with Word and Excel. Working knowledge of the products we stock.
High School or GED equivalent.
Experience:
Cashier experience preferred. Customer service experience preferred.
Physical Demands:
Standing, walking, lifting (up to 25lbs) and climbing.
Starting pay is $9.50 plus depending on experience.
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